A Passion for Excellence: The Leadership Difference

Be the first to write a review

Overview

Cutting through traditional "data-based" dogmas about management, A Passion for Excellence champions the innovative, people-oriented spirit that made In Search of Excellence the bestselling business book of all time. Now, through hundreds of concrete, real-world examples, Tom Peters and Nancy Austin zero in on the key areas of competence that add up to excellence, offering scores of anecdotes and practical insights to help all businesspeople on their road to leadership, success,...
See more details below
Available through our Marketplace sellers.
See All Options
Other sellers (Hardcover)
  • All (257) from $1.99   
  • New (7) from $2.00   
  • Used (250) from $1.99   
Close
Sort by
Page 1 of 1
Showing All
Note: Marketplace items are not eligible for any BN.com coupons and promotions
$2.00
Montbooks
Seller since 2010

Feedback rating:

(6)

Condition:

New — never opened or used in original packaging.

Like New — packaging may have been opened. A "Like New" item is suitable to give as a gift.

Very Good — may have minor signs of wear on packaging but item works perfectly and has no damage.

Good — item is in good condition but packaging may have signs of shelf wear/aging or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Acceptable — item is in working order but may show signs of wear such as scratches or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Used — An item that has been opened and may show signs of wear. All specific defects should be noted in the Comments section associated with each item.

Refurbished — A used item that has been renewed or updated and verified to be in proper working condition. Not necessarily completed by the original manufacturer.

New
1985 Hard cover New in new dust jacket. Sewn binding. Cloth over boards. 437 p. Audience: General/trade.

Ships from: Greenville, AL

Usually ships in 1-2 business days

  • •Canadian
  • •International
  • •Standard, 48 States
  • •Standard (AK, HI)
  • •Express, 48 States
  • •Express (AK, HI)
$3.99
Brockett Designs
Seller since 2010

Feedback rating:

(99)

Condition: New
Excellent condition. Interior is tight, bright and clean. Hard covers are tight and show signs of light shelf wear. Minor scuffing, a 1/2 inch tear (repaired) and edge wrinkles ... on the paper dust cover. 100% Satisfaction Guaranteed. We ship promptly and worldwide. Read more Show Less

Ships from: Emigrant, MT

Usually ships in 1-2 business days

  • •Canadian
  • •International
  • •Standard, 48 States
  • •Standard (AK, HI)
  • •Express, 48 States
  • •Express (AK, HI)
$5.99
Leland C. Warren PA
Seller since 2006

Feedback rating:

(120)

Condition: New
1985 Hard cover New in fine dust jacket. Shipping upgrade! Your purchase processed in minutes of your order. Same day shipping! In business since 1975! Reduced over 75% off ... retail! Sewn binding. Cloth over boards. 437 p. Audience: General/trade. Read more Show Less

Ships from: philadelphia, PA

Usually ships in 1-2 business days

  • •Canadian
  • •International
  • •Standard, 48 States
  • •Standard (AK, HI)
  • •Express, 48 States
  • •Express (AK, HI)
$10.00
WHITE FEATHER BOOKS AND MEDIA GA
Seller since 2009

Feedback rating:

(25)

Condition: New
HARDCOVER New New hardcover with dj-dj has small tear on back cover.

Ships from: MCDONOUGH, GA

Usually ships in 1-2 business days

  • •Canadian
  • •International
  • •Standard, 48 States
  • •Standard (AK, HI)
  • •Express, 48 States
  • •Express (AK, HI)
$15.99
Multi-Tasking Solutions LLC
Seller since 2010

Feedback rating:

(26)

Condition: New
1985-04-12 Hardcover New Mint condition with dust jacket.

Ships from: Salem, VA

Usually ships in 1-2 business days

  • •Canadian
  • •International
  • •Standard, 48 States
  • •Standard (AK, HI)
  • •Express, 48 States
  • •Express (AK, HI)
$35.00
Harold's Book Store Fl
Seller since 2008

Feedback rating:

(88)

Condition: New
1985 Hard cover First edition. New in new dust jacket. Sewn binding. Cloth over boards. 437 p. Audience: General/trade. THE BOOK AND THE JACKET ARE IN BRAND NEW U NUSED ... CONDITION COPYRIGHT 1985 Read more Show Less

Ships from: Deland, FL

Usually ships in 1-2 business days

  • •Canadian
  • •International
  • •Standard, 48 States
  • •Standard (AK, HI)
  • •Express, 48 States
  • •Express (AK, HI)
$45.00
bluehouse
Seller since 2013

Feedback rating:

(46)

Condition: New
Brand new.

Ships from: acton, MA

Usually ships in 1-2 business days

  • •Standard, 48 States
Page 1 of 1
Showing All
Close
Sort by
Sending request ...

More About This Book

Overview

Cutting through traditional "data-based" dogmas about management, A Passion for Excellence champions the innovative, people-oriented spirit that made In Search of Excellence the bestselling business book of all time. Now, through hundreds of concrete, real-world examples, Tom Peters and Nancy Austin zero in on the key areas of competence that add up to excellence, offering scores of anecdotes and practical insights to help all businesspeople on their road to leadership, success, and most of all...excellence.

Highlights the methods and accomplishments of those who have always had "the leadership difference", as well as those who have recently turned their organizations around.

Read More Show Less

Product Details

  • ISBN-13: 9780394544847
  • Publisher: Random House Publishing Group
  • Publication date: 4/12/1985
  • Pages: 559
  • Product dimensions: 6.43 (w) x 9.49 (h) x 1.55 (d)

Table of Contents

Foreword ix
Introduction: A Revolution Is Brewing xv
Part I Common Sense 1
1 A Blinding Flash of the Obvious 3
2 MBWA: The Technology of the Obvious 9
3 Integrity and the Technology of the Obvious 40
Part II Customers 43
4 Common Courtesy: The Ultimate Barrier to Competitor Entry 47
5 No Such Thing as a Commodity 59
6 "Mere Perception": On the Irreducible Humanness of Customers 83
7 Quality Is Not a Technique 114
8 The "Smell" of the Customer 124
Some (More) Good Reading on Customers 130
Part III Innovation 131
9 The Mythology of Innovation, or a Skunkworks Tale 135
10 Three Skunks 190
11 The Context of Innovation 199
12 The "Smell" of Innovation 228
Some (More) Good Reading on Innovation 232
Part IV People, People, People 233
13 Bone-Deep Beliefs 237
14 Ownership! 249
15 ApplauseApplause 296
Some (More) Good Reading on People 308
Part V Leadership 309
16 Attention, Symbols, Drama, Vision-and Love 311
17 Transformations and Enhancements: Small Wins, Debureaucratizing and Pockets of Excellence 346
18 Coaching 382
19 Doing MBWA 447
20 Excellence in School Leadership 465
21 What Price Excellence? 490
Afterword 497
Some (More) Good Reading on Leadership 554
Acknowledgments 555
A Guide to Key Concepts 563
Index 567
Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star

(0)

4 Star

(0)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Review Guidelines
Add Recommendations
Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously
    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)