Patient Practitioner Interaction: An Experiential Manual for Developing the Art of Health Care / Edition 5

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Over 20 years ago, Dr. Carol M. Davis created the path for teaching health care professionals how to develop self-awareness and communication skills critical to providing ethical, compassionate, and professional treatment and care to their patients. That path is Patient Practitioner Interaction: An Experiential Manual for Developing the Art of Health Care, now in its Fifth Edition. While the ways of communication have evolved over the last 23 years, the face-to-face role of the practitioner and patient has not. With technology having a large presence in health care, the personal interaction and comfort provided by the health care professional serves an even more important purpose in facilitating healing with therapeutic presence. Patient Practitioner Interaction, Fifth Edition begins with chapters that assist students in self-awareness and understanding of their own history in developing their values and communication skills. This then guides the student into learning how to differentiate personal values from professional values. In the remaining chapters, Dr. Carol M. Davis and her contributors take Patient Practitioner Interaction, Fifth Edition into the heart of the text: teaching actual skill development in communicating with patients, as well as skills in diagnosis, prognosis, and treatment. The updated exercises at the end of each chapter encourage an essential element in the inculcation of these fundamental skills — reflection and personalization of the material to one's own story. New in the Fifth Edition:
• A new chapter on communicating about spirituality that teaches health care professionals to better assess the needs of patients and families dealing with hope, faith, and despair
• New material on communicating in the information age
• A reorganization of the chapters, contemporary terminology, and references
• New and updated exercises at the end of each chapter in the book
• A companion website that includes the ch

This book contains black-and-white illustrations.

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Editorial Reviews

Doody's Review Service
Reviewer: Steven K. Hamick, BIS, RCP, RRT (William Beaumont Hospitals)
Description: A bestseller since 1988, the fifth edition of this book continues the tradition of helping healthcare professionals develop appropriate communication skills with their patients. The previous edition was published in 2005.
Purpose: It is intended to assist students improve their communication skills when they speak to patients. Conversations with patients can be extremely sensitive, and this book provides readers with the communication tools necessary to appropriately engage in these types of conversations.
Audience: The book is written primarily for healthcare students, but some practitioners may find it helpful as well. The author is unquestionably an expert in the field.
Features: This edition specifically addresses the frustration of how to help Millennial or Generation Y students (many of whom devote much of their day interacting with electronic devices instead of socializing with people) develop better communication skills. The early chapters assist readers in developing self-awareness and developing and differentiating their values from professional values. Ethical and moral aspects of care are explored, as is diversity. Virtues of empathy, sympathy, and care ethics are also explored. The remaining chapters teach actual skill development. End-of-chapter exercises help readers practice what they have learned.
Assessment: This book is well thought out, easy to read, and highly recommended for students and practitioners alike. As generational/societal attitudes continue to evolve, future editions will continue to be necessary.
From the Publisher

 "This book is well thought out, easy to read, and highly recommended for students and practitioners alike. As generational/societal attitudes continue to evolve, future editions will continue to be necessary."   

— Steven K. Hamick, BIS, RCP, RRT, AE-C (William Beaumont Hospitals) Doody’s Enterprises, Inc.

 "This textbook would certainly be a welcome addition to any health care curriculum or professional practice to assist students and health care providers in learning the art of self-awareness while improving on their communication skills. The art of healing can be developed through its use by identifying ethical, compassionate, and professional treatment approaches to care in the promotion of optimal health care outcomes."     

-Anna Walsh, Canadian Journal of Occupational Therapy

Carol Schunk
This book tackles the difficult topics related to the affective domain, which is an essential part of successful practice in healthcare. Although the reason is not clear, such issues are often minimized in professional education. One explanation is that expertise is generally not available, and the comfort level among faculty in dealing with these topics is low. This text minimizes the uncertainty of teaching these subjects using an interactive style and including participatory exercises in each chapter. Reminiscent of a psychology self-help book, students can explore their own values, awareness, and communication style in relation to working with patients. The exercises are probably most beneficial if accompanied by group discussion (such as a classroom) but the organization of the chapters is such that the practicing clinician will also benefit greatly from the content. Additions to the third edition are positive and timely. Topics such as interviewing and patient education fit into the current focus on patient responsibility. Patient satisfaction is positively influenced by communication skills in a variety of situations, recognition of health behavior, and personal interaction as described in several chapters. The chapters do flow nicely, but it would be possible to use them independently and at different levels in a curriculum. The content of this text is used in practice more consistently than any other technique or modality, but the number of references on these topics is very limited. The skills presented here are those that probably should be reviewed by practitioners on an annual basis as an ethical awareness refresher course. Given the ease of applying theinformation presented, this book could benefit all those who interact with patients.
New edition of a guide to aid in the professional socialization of the medical practitioner, with a view towards developing the ability to feel confidence and empathy and therefore be better equipped to aid in the patient's healing process. The book opens with a section on self awareness which discusses family dynamics, health professional's self-esteem, values as determinants of behavior, and identifying and resolving moral dilemmas. The bulk of the volume is then devoted to interactions with patients, including chapters on the nature of effective helping and effective communication, assertiveness skills, communicating to establish rapport, cultural sensitivity, health behavior and patient education, communicating with persons who have disabilities, communicating with the dying and their families, and stress management. Annotation c. by Book News, Inc., Portland, Or.

3 Stars from Doody
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Product Details

  • ISBN-13: 9781556429941
  • Publisher: SLACK, Incorporated
  • Publication date: 6/1/2011
  • Edition number: 5
  • Pages: 296
  • Sales rank: 91,529
  • Product dimensions: 8.70 (w) x 11.20 (h) x 0.90 (d)

Meet the Author

Carol M. Davis, DPT, EdD, MS, FAPTA, is Professor Emerita of the Department of Physical Therapy in the Miller School of Medicine at the University of Miami and immediate past Vice Chair for Curriculum. Dr. Davis is an internationally known speaker and consultant in teaching and developing curriculum in professional behaviors, attitudes, and values and in complementary therapies in rehabilitation for physicians and all health professionals. In addition to being the author of Patient Practitioner Interaction: An Experiential Manual for Developing the Art of Health Care, Fifth Edition, she is the editor of Complementary Therapies in Rehabilitation: Evidence for Efficacy in Therapy, Prevention, and Wellness, Third Edition, also published by SLACK Incorporated, and co-editor of Therapeutic Interaction in Nursing.    

Dr. Davis continues to teach doctor of physical therapy (DPT) students at the University of Miami Miller School of Medicine. She has published several research articles in peer-reviewed journals and is the author of 18 book chapters. She served 6 years as a commissioner on the Commission on Accreditation for Physical Therapy Education and was a team leader and site visitor. She also served on the Ethics and Judicial Committee for the American Physical Therapy Association (APTA) and was Chair in 2004–2005. She was awarded the Outstanding Teacher award by the Section on Geriatrics of the APTA in 2003, was named the 2005 Linda Crane Lecturer by the Sections on Cardiovascular and Pulmonary and Education, and was awarded the Lucy Blair Service Award in 1991 and the Catherine Worthingham Fellow award in 2003 by the APTA.   

In addition to teaching and consulting, Dr. Davis maintains an active clinical practice, primarily treating patients with pain using energy-based myofascial release and exercise.

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Table of Contents

About the Author
Contributing Authors
Foreword by Helen J. Hislop, PT, PhD, ScD, FAPTA
Chapter 1             Basic Awareness of Self
                                Carol M. Davis, DPT, EdD, MS, FAPTA
Chapter 2             Family History
                                Carol M. Davis, DPT, EdD, MS, FAPTA
Chapter 3             Values as Determinants of Behavior
                                Carol M. Davis, DPT, EdD, MS, FAPTA
Chapter 4             Identifying and Resolving Moral Dilemmas
                                Carol M. Davis, DPT, EdD, MS, FAPTA
Chapter 5             Stress Management
                                Carol M. Davis, DPT, EdD, MS, FAPTA
Chapter 6             The Nature of Effective Helping: Empathy and Sympathy Versus Pity
                                Carol M. Davis, DPT, EdD, MS, FAPTA
Chapter 7             Effective Communication: Problem Identification and Helpful Responses
                                Carol M. Davis, DPT, EdD, MS, FAPTA
Chapter 8             Assertiveness Skills and Conflict Resolution
                                Carol M. Davis, DPT, EdD, MS, FAPTA
Chapter 9             Communicating to Establish Rapport and Reduce Negativity
                                Helen L. Masin, PT, PhD
Chapter 10           Communicating With Cultural Sensitivity
                                Helen L. Masin, PT, PhD
Chapter 11           The Helping Interview
                                Carol M. Davis, DPT, EdD, MS, FAPTA
Chapter 12           Spirituality in Patient Care
                                Darina Sargeant, PT, PhD
Chapter 13           Health Behavior and Effective Patient Education
                                Kathleen A. Curtis, PT, PhD
Chapter 14           Communicating With Persons Who Have Disabilities
                                Kathleen A. Curtis, PT, PhD
Chapter 15           Sexuality and Disability: Effective Communication
                                Sherrill H. Hayes, PT, PhD
Chapter 16           Communicating With People Who Are Dying and Their Families
                                Carol M. Davis, DPT, EdD, MS, FAPTA
Financial Disclosures

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