Paying with Plastic: The Digital Revolution in Buying and Borrowing / Edition 2

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Overview

The payment card business has evolved from its inception in the 1950s as a way to handle payment for expense-account lunches (the Diners Club card) into today's complex, sprawling industry that drives trillions of dollars in transaction volume each year. Paying with Plastic is the definitive source on an industry that has revolutionized the way we borrow and spend. More than a history book, Paying with Plastic delivers an entertaining discussion of the impact of an industry that epitomizes the notion of two-sided markets: those in which two or more customer groups receive value only if all sides are actively engaged. New to this second edition, the two-sided market discussion provides useful insight into the implications of these market dynamics for cardholder rewards, merchant interchange fees, and card acceptance. The authors, both of whom have researched the industry for more than 25 years, also examine the implications of the recent antitrust cases on the industry as well as other business and technological changes — including the massive consolidation brought about by bank mergers, the rise of the debit card, and the emergence of e-commerce — that could alter the payment card industry dramatically in the years to come.

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Editorial Reviews

From the Publisher

"Well-written and clearly presented." Tudor Marshall The Business Economist

The MIT Press

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Product Details

  • ISBN-13: 9780262550581
  • Publisher: MIT Press
  • Publication date: 1/1/2005
  • Edition description: second edition
  • Edition number: 2
  • Pages: 360
  • Sales rank: 925,242
  • Product dimensions: 6.00 (w) x 9.00 (h) x 0.75 (d)

Meet the Author

David S. Evans is Managing Director of the Global Competition Policy Practice at LECG LLC and part of Market Platform Dynamics, a management consulting firm that focuses on strategic analysis and product design for platform-based firms.

Richard L. Schmalensee is John C. Head III Dean and Professor of Management and Economics at the MIT Sloan School of Management. He is co-editor of Management: Inventing and DeliveringIts Future (MIT Press, 2003).

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Table of Contents

1 Plastic cards 1
2 From seashells to electrons 25
3 More than money 53
4 From gourmets to the masses 87
5 From Sardi's to Saks.com 115
6 It takes two to tango 133
7 Co-opetition and the payment card ecosystem 159
8 System wars 185
9 Issuer brawls 213
10 Backroom battles 247
11 The antitrust wars 267
12 On the brink 297
13 And they don't take cash 317
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Sort by: Showing 1 Customer Reviews
  • Anonymous

    Posted May 9, 2005

    Highly Recommended!

    In this history of payment cards, David S. Evans and Richard Schmalensee provide an amazingly lucid account of a couple of unusual business models: the 'two-sided platform,' which in the use of payment cards means walking a tightrope between the interests of merchants and consumers; and the 'co-opetitive,' in which the bank members of MasterCard and Visa cooperate in developing industry practices while competing for business. The authors, who are both former Visa consultants, sound like your favorite college professors - up to date and extremely sophisticated, yet friendly and anecdotal (at one point, they describe a Shell gas station near MIT to make a point about competition among cards). They typically begin chapters with easily understood notions from which they methodically build complex structures of ideas and information. Another virtue of the book is its concreteness - although that occasionally devolves into repetitiveness - starting with an explanation involving electronic signals and following the paper path of what happens when you hand your credit, debit or charge card to a cashier. The authors even consider the design and manufacture of the cards themselves. We recommend this book as essential reading for those in the banking or payment card industries; and it¿s not a bad idea for card users to read it - which these days means you...and just about everyone else.

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