PC Help Desk in a Book

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Overview

Each year, thousands of harmless PCs suffer the pain and humiliation of buggy Windows installations, bad cable connections, mismanaged system resources, viruses, and slow Internet connections. All too often, these downtrodden PCs end up being scrapped before their time by owners who just can't care for them any longer. The real travesty is that with a little love, these wounded PCs could become useful members of society. That's where PC HelpDesk in a Book comes in. Using a unique, medical dictionary approach, ...
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Overview

Each year, thousands of harmless PCs suffer the pain and humiliation of buggy Windows installations, bad cable connections, mismanaged system resources, viruses, and slow Internet connections. All too often, these downtrodden PCs end up being scrapped before their time by owners who just can't care for them any longer. The real travesty is that with a little love, these wounded PCs could become useful members of society. That's where PC HelpDesk in a Book comes in. Using a unique, medical dictionary approach, this book walks users through the symptoms to diagnose and treat the problem. End-users will be armed to perform cost-effective upgrades, repair fouled Windows installations, and squeeze out a little more performance from a slow Internet connection in lieu of purchasing a new computer.
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Product Details

  • ISBN-13: 9780789727565
  • Publisher: Pearson Education
  • Publication date: 11/28/2002
  • Pages: 555
  • Product dimensions: 7.38 (w) x 9.04 (h) x 1.27 (d)

Table of Contents

Introduction 1
Symptom Tables 7
Troubleshooting Flowcharts 27
PC Anatomy 101 85
1 Troubleshooting a Windows Installation 123
2 Internet and Online Problems 155
3 Troubleshooting Storage Devices 191
4 Troubleshooting Your Printer 249
5 Troubleshooting Display, Audio, and Multimedia Problems 279
6 Troubleshooting Input Devices 327
7 Troubleshooting Your Network 359
8 Troubleshooting Memory Problems 385
9 Troubleshooting Processors and Motherboards 411
10 Troubleshooting Power Supplies 433
11 Solving Application Software Problems 453
A: Using Windows Diagnostic Tools 463
B: The Philosophy of Troubleshooting 507
Index 517
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Customer Reviews

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Sort by: Showing all of 2 Customer Reviews
  • Anonymous

    Posted September 12, 2004

    Awesome Flowcharts!

    I work in the medical profession, and most serious medical problems have 'algorithm-style' flowcharts like the ones used in this book. Therefore, when I saw them, I immediately bought the book. It's an indispensable volume that covers EVERYTHING you need to know or want to know.

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  • Anonymous

    Posted November 19, 2003

    This book is 'worth it's weight in gold'....

    Sorry, I won't be donating this book to anyone after I use it! As I study computer repair, this book is at the top. The book covers everything you would EXPECT to know when troubleshooting PC's. From BIOS to preparing hard disks to debug, this book covers what YOU NEED to know for all versions of Windows OS's from 9x to XP. I love books and I especially love this book!

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