- Shopping Bag ( 0 items )
From The CriticsReviewer: Jadranka Popovic, MD (Children's Mercy Hospital)
Description: This is the ninth edition of a book of guidelines for pediatric offices in triaging the phone calls from parents and other caretakers.
Purpose: The book was written to assist pediatric offices in triaging phone calls for common pediatric problems and complaints during regular office hours. The major objective is to provide concise and clear guidelines in assisting with pediatric telephone triage in a busy private or hospital-based pediatric office setting.
Audience: According to the author, this book is most suitable for use by general pediatricians, pediatric nurse practitioners, or pediatric physician assistants covering the telephone triage calls. This book most likely will be a helpful tool in busy offices of family practitioners. The author notes that nurses should receive special training before using the protocols provided in the book and points out that it is not aimed at non-health professionals. The author is the medical director of the after-hours call center in a large children's hospital.
Features: This book contains 107 protocols and covers almost all of the chief complaints in the pediatric population. Protocols are arranged alphabetically. Each protocol is easy to read and clear in content. It starts with the symptom definition and potential causes for the problem; then covers triage assessment questions and separates the problems that need to be addressed immediately from those that can be addressed in time. Each protocol provides the recommendations for home care and refers to additional chapters in case more in-depth evaluation of a problem or a complaint is indicated. There are no tables or graphics, but each protocol is followed by a list of references for additional review. The appendix provides a user's guide for the person doing telephone triage and answers for nonprescription medication questions. Some of the most commonly used nonprescription medications are listed in table format.
Assessment: "The writing of this book is first class, clear and to the point. The materials are presented in an easily readable and searchable format which will be appreciated by busy practitioners in private or hospital-based pediatric office settings. The author's effort has provided the pediatric community with a worthwhile contribution to the field. "