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From the Publisher"DeVault's brilliant introduction transforms our understanding of work in contemporary North America. The collection as a whole, particularly the institutional ethnographies, expand and deepen her re-vision. A magnificent volume!"
-Dorothy E. Smith,of Institutional Ethnography: A Sociology for People
“DeVault has successfully organized these very diverse papers into a coherent collection that examines the way the everyday experiences of people are shaped by wider systems . . . the book is eminently readable and it makes a valuable contribution to professional as well as scholarly literature.”
-Journal of Sociology and Social Welfare