Perfect Phrases for Documenting Employee Performance Problems: Hundreds of Ready-to-Use Phrases for Addressing All Performance Issues

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More About This Book

Overview

Whether it's interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has the tools for precise, effective business communication. Distilling complex ideas into specific phrases that diplomatically and honestly depict the concepts at hand, this invaluable series provides:

  • Ways to enhance customer service in any business
  • Dialogues and scripts to practice interactions with customers or employees—tailorable to any industry or company culture
  • The best answers to a wide range of interview questions
  • Tips for documenting performance issues and conducting face-to-face reviews

This quick-reference tool is perfect for managers who need to find effective ways to document performance problems and then be able to offer practical, helpful feedback to those individuals.

Product Details

  • ISBN-13: 9780071454070
  • Publisher: McGraw-Hill Companies, The
  • Publication date: 5/18/2005
  • Edition number: 1
  • Pages: 175
  • Sales rank: 108,187
  • Series: Perfect Phrases Series
  • Product dimensions: 5.00 (w) x 8.00 (h) x 0.35 (d)

Meet the Author

Anne Bruce travels the globe as a popular speaker, author, and workplace coach specializing in employee performance and development, motivation, and leadership. She also hosts her own radio program in several major media markets called Anne Bruce Life Coach.

Customer Reviews

Average Rating 4
( 6 )

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Sort by: Showing all of 6 Customer Reviews

  • Anonymous

    Posted June 10, 2005

    Every manager should have this.

    This is just what I needed. You can't very well call a lazy slob a lazy slob on a performance review but now I can...in a nice way. This book has provided me with positive ways to turn problem employees into productive, happy workers just by PROPERLY identifying their weak points. You'll never find yourself sitting there wondering how to word a performance review anymore. Just open this book and find the section that applies to your sistuation. This book makes perforemance reviews a breeze!

    1 out of 1 people found this review helpful.

    Was this review helpful? Yes  NoThank you for your feedback.   Report this reviewThank you, this review has been flagged.

  • Anonymous

    Posted June 10, 2005

    Buy this book -- and use it!

    If you're a manager who does performance reviews or you want to help a manager, buy this book! You know that managers can get hit with complaints and even lawsuits for using words that employees consider inappropriate. This book makes it easier to choose the right words: find a section that's appropriate to your situation and you'll find words and phrases to use. This book is a solid complement to two of the author's earlier books -- Motivating Employees and Building a High Morale Workplace.

    1 out of 1 people found this review helpful.

    Was this review helpful? Yes  NoThank you for your feedback.   Report this reviewThank you, this review has been flagged.

  • Anonymous

    Posted April 28, 2010

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    Posted January 9, 2010

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  • Anonymous

    Posted February 20, 2010

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  • Anonymous

    Posted November 24, 2009

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