The Performance Appraisal Question and Answer Book: A Survival Guide for Managers / Edition 1

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Overview

Most managers hate conducting performance appraisal discussions. What's worse, few feel confident in their ability to accurately assess the performance of a subordinate. In The Performance Appraisal Question and Answer Book, expert Dick Grote answers over 100 of the most common -- and most difficult -- questions about this vitally important but often misunderstood and misused tool, including:

* How should I react when an employee starts crying during the appraisal discussion . . . or gets mad at me?
* Which is more important -- the results the person achieved or the way she went about doing the job?
* Is there such a thing as a perfect performance appraisal form?

Many of the answers include a Hot Tip or Red Flag: a note to the reader making a particularly insightful suggestion. This book helps supervisors and HR professionals ease the pain of performance appraisal and use the process effectively.

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Editorial Reviews

Toronto Globe and Mail
...a superb guide to establishing and implementing a performance appraisal system in a small or large company, steering, you through all the pitfalls.
Dayton, Ohio News
Dick Grote shows how to make the process productive rather than painful. While Grote, a performance management guru, targets managers, the book provides valuable insight for employees on the process, too.
Training
This book is highly recommended for the organization or manager seeking to become more comfortable with the appraisal process. (April, 2003)
Soundview Executive Book Summaries
Answers to Frequently Asked Questions
AMACOM has created a series of books that focuses on answering the difficult questions that managers have about the various issues that crop up during their jobs. These books are formatted with tables of contents that lay out the valid questions into clear categories, are organized around key management topics, and cover nearly every subtle aspect of the topics at hand. The advice contained in these books comes from authors who are experts in the fields being discussed.

Recently, AMACOM released The Hiring and Firing Question and Answer Book, which follows this unique format while delivering 112 questions with which human resources managers must grapple regularly. Along with extensive answers to these questions, which deal with many of the legal issues surrounding recruiting and retention, as well as Web resources, salary negotiations and progressive discipline, Paul Falcone delivers dozens of sample letters, forms, warnings, agreements, letters and performance evaluations to help those in charge of employee relations do their jobs.

Why Soundview Likes This Book
Finally, a publisher has taken the direct approach to answering the most frequently asked questions about specific management dilemmas by creating a nuts-and-bolts book that aims directly at making a manager's tasks easier. By formatting the most pertinent lessons from today's leading authorities into easy-to-use guides, AMACOM has created a system through which inquisitive managers can master the skills that can make them more successful leaders. Copyright (c) 2002 Soundview Executive Book Summaries

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Product Details

  • ISBN-13: 9780814471517
  • Publisher: AMACOM
  • Publication date: 6/14/2002
  • Edition number: 1
  • Pages: 256
  • Sales rank: 400,004
  • Product dimensions: 6.00 (w) x 9.00 (h) x 0.58 (d)

Meet the Author

Dick Grote (Dallas, TX) is one of America’s best-recognized authors, consultants, and speakers on performance appraisal. He is the author of Discipline Without Punishment (AMACOM: 0-8144-0276-3) and The Complete Guide to Performance Appraisal (AMACOM: 0-8144-0313-1). His articles have appeared in Harvard Business Review and The Wall Street Journal.

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Table of Contents

"1. The Importance of Performance Appraisal

2. Performance Planning

3. Performance Execution

4. Performance Assessment

5. Performance Review

6. The Performance Appraisal Form

7. The Performance Appraisal Process

8. Building Performance Excellence

9. One Final Question"

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Sort by: Showing all of 3 Customer Reviews
  • Anonymous

    Posted January 14, 2007

    Excellent

    The state agency that I work for uses Grote's Perf. Appraisal system. This book is great as a reference. I have 'highlighted it to death'! I pull it out and refer to it often, but especially at the beginning, mid-point, and near the end of the appraisal/evaluation period. I have personally talked with him on the phone and he is great!

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  • Anonymous

    Posted November 26, 2006

    Loaded with Good Information & Easy to Use

    I work for a state government agency and we use Grote's discipline w/o punishment (DWOP)& his performance appraisal systems. Both are excellent. This guide is a great reference for performance appraisals. I have 'highlighted' and written all inside mine. Provides straightforward, very useful information. I have talked with Mr. Grote on the phone and he is very helpful, friendly, and enthusiastic about wanting supervisors to be knowledgable when it comes to dealing with their employees.

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  • Anonymous

    Posted August 1, 2009

    No text was provided for this review.

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