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"Most managers hate conducting performance appraisal discussions. What’s worse, few feel confident in their ability to accurately assess the performance of a subordinate. In The Performance Appraisal Question and Answer Book, expert Dick Grote answers over 100 of the most common -- and most difficult -- questions about this vitally important but often misunderstood and misused tool, including:
• How should I react when an employee starts crying during the appraisal discussion . . . or gets mad at me?
• Which is more important -- the results the person achieved or the way she went about doing the job?
• Is there such a thing as a perfect performance appraisal form?
Many of the answers include a Hot Tip or Red Flag: a note to the reader making a particularly insightful suggestion. This book helps supervisors and HR professionals ease the pain of performance appraisal and use the process effectively."
Recently, AMACOM released The Hiring and Firing Question and Answer Book, which follows this unique format while delivering 112 questions with which human resources managers must grapple regularly. Along with extensive answers to these questions, which deal with many of the legal issues surrounding recruiting and retention, as well as Web resources, salary negotiations and progressive discipline, Paul Falcone delivers dozens of sample letters, forms, warnings, agreements, letters and performance evaluations to help those in charge of employee relations do their jobs.
Why Soundview Likes This Book
Finally, a publisher has taken the direct approach to answering the most frequently asked questions about specific management dilemmas by creating a nuts-and-bolts book that aims directly at making a manager's tasks easier. By formatting the most pertinent lessons from today's leading authorities into easy-to-use guides, AMACOM has created a system through which inquisitive managers can master the skills that can make them more successful leaders. Copyright (c) 2002 Soundview Executive Book Summaries
"1. The Importance of Performance Appraisal
2. Performance Planning
3. Performance Execution
4. Performance Assessment
5. Performance Review
6. The Performance Appraisal Form
7. The Performance Appraisal Process
8. Building Performance Excellence
9. One Final Question"
Posted January 14, 2007
The state agency that I work for uses Grote's Perf. Appraisal system. This book is great as a reference. I have 'highlighted it to death'! I pull it out and refer to it often, but especially at the beginning, mid-point, and near the end of the appraisal/evaluation period. I have personally talked with him on the phone and he is great!Was this review helpful? Yes NoThank you for your feedback. Report this reviewThank you, this review has been flagged.
Posted November 26, 2006
I work for a state government agency and we use Grote's discipline w/o punishment (DWOP)& his performance appraisal systems. Both are excellent. This guide is a great reference for performance appraisals. I have 'highlighted' and written all inside mine. Provides straightforward, very useful information. I have talked with Mr. Grote on the phone and he is very helpful, friendly, and enthusiastic about wanting supervisors to be knowledgable when it comes to dealing with their employees.Was this review helpful? Yes NoThank you for your feedback. Report this reviewThank you, this review has been flagged.
Posted August 1, 2009
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