Performance Appraisals Phrase Book: The Best Words, Phrases, and Techniques for Performace Reviews

( 9 )
Pick Up In Store

Pick Up in Store

Reserve and pick up in 60 minutes at your local store

Paperback
$10.29
BN.com price
$10.95 List Price (Save 6%)
Marketplace (New and Used)
from
$1.78
$10.95 List Price (Save 84%)
Usually ships in 1-2 business days
All (24)  
Used (11)  
New (13)  
Close
Sort by
Page 1 of 3
Showing 1 – 10 of 24 (3 pages)
$1.78
(Save 84%)
New Chapter Recycling
Seller since 2010

Feedback rating:

(3285)

Condition:

New — never opened or used in original packaging.

Like New — packaging may have been opened. A "Like New" item is suitable to give as a gift.

Very Good — may have minor signs of wear on packaging but item works perfectly and has no damage.

Good — item is in good condition but packaging may have signs of shelf wear/aging or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Acceptable — item is in working order but may show signs of wear such as scratches or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Used — An item that has been opened and may show signs of wear. All specific defects should be noted in the Comments section associated with each item.

Refurbished — A used item that has been renewed or updated and verified to be in proper working condition. Not necessarily completed by the original manufacturer.

Good

Ships from: Lakewood, WA

Usually ships in 1-2 business days

  • •Canadian
  • •International
  • •Standard, 48 States
  • •Standard (AK, HI)
  • •Express, 48 States
  • •Express (AK, HI)
$1.99
(Save 82%)
MotorCityBooks
Seller since 2009

Feedback rating:

(5051)

Condition: Good
Minimal damage to cover and binding. Pages show light use. With pride from Motor City. All books guaranteed. Best Service, Best Prices.

Ships from: Brownstown, MI

Usually ships in 1-2 business days

  • •Canadian
  • •Standard, 48 States
  • •Standard (AK, HI)
  • •Express, 48 States
  • •Express (AK, HI)
$1.99
(Save 82%)
RiverCityBooks
Seller since 2008

Feedback rating:

(2244)

Condition: Acceptable
ACCEPTABLE with noticeable wear to cover and pages. Binding intact. We offer a no hassle guarantee on all our items. Orders are generally shipped no later than next business day. ... We offer a no hassle guarantee on all our items. Read more Show Less

Ships from: Tualatin, OR

Usually ships in 1-2 business days

  • •Canadian
  • •International
  • •Standard, 48 States
  • •Standard (AK, HI)
  • •Express, 48 States
  • •Express (AK, HI)
$1.99
(Save 82%)
Ukazoo Books
Seller since 2006

Feedback rating:

(10413)

Condition: Acceptable
Book has signs of wear, but remains fully functioning and easily readable.

Ships from: Baltimore, MD

Usually ships in 1-2 business days

  • •Canadian
  • •International
  • •Standard, 48 States
  • •Standard (AK, HI)
  • •Express, 48 States
  • •Express (AK, HI)
$5.48
(Save 50%)
Textbookcenter.com
Seller since 2005

Feedback rating:

(46116)

Condition: Very Good
SHIPS FAST! via UPS(AK/HI Priority Mail) within 24 hrs/ used sticker/some hilite

Ships from: Columbia, MO

Usually ships in 1-2 business days

  • •Standard, 48 States
  • •Standard (AK, HI)
  • •Express, 48 States
  • •Express (AK, HI)
$5.74
(Save 48%)
M3Books
Seller since 2009

Feedback rating:

(39)

Condition: Like New
PAPERBACK Fine 1580629407 Softcover in beautiful condition with just a tiny bit of shelf wear!

Ships from: Wilmington, MA

Usually ships in 1-2 business days

  • •Canadian
  • •International
  • •Standard, 48 States
  • •Standard (AK, HI)
  • •Express, 48 States
  • •Express (AK, HI)
$6.45
(Save 41%)
PaperbackshopUS
Seller since 2009

Feedback rating:

(4793)

Condition: New
Shipped from US in 4 to 14 business days. Established seller since 2000

Ships from: Aurora, IL

Usually ships in 1-2 business days

  • •Standard, 48 States
  • •Standard (AK, HI)
$6.84
(Save 38%)
SuperBookDeals-
Seller since 2008

Feedback rating:

(14101)

Condition: New
Brand New, Perfect Condition, Please allow 4-14 business days for delivery. 100% Money Back Guarantee, Over 1,000,000 customers served.

Ships from: South Bend, IN

Usually ships in 1-2 business days

  • •Canadian
  • •International
  • •Standard, 48 States
  • •Standard (AK, HI)
$6.93
(Save 37%)
source media
Seller since 2012

Feedback rating:

(189)

Condition: Like New
Money back if not happy.

Ships from: Hialeah, FL

Usually ships in 1-2 business days

  • •Standard, 48 States
$7.05
(Save 36%)
source media
Seller since 2012

Feedback rating:

(189)

Condition: New
Brand New. Money back if not happy.

Ships from: Hialeah, FL

Usually ships in 1-2 business days

  • •Standard, 48 States
Page 1 of 3
Showing 1 – 10 of 24 (3 pages)
Close
Sort by
NOOK Book (eBook)
$9.30
BN.com price
$10.95 List Price (Save 15%)

Available on NOOK devices and apps

  • Nook Devices
  • NOOK
  • NOOK Color
  • NOOK Tablet
  • Tablet/Phone
  • NOOK for iPad
  • NOOK for iPhone
  • NOOK for Android
  • NOOK for Android (Tablet)
  • NOOK Kids for iPad
  • PC/Mac
  • NOOK Study
  • NOOK for PC
  • NOOK for Mac

Want a NOOK? Explore Now

More About This Book

Product Details

  • ISBN-13: 9781580629409
  • Publisher: Adams Media Corporation
  • Publication date: 10/28/2003
  • Pages: 288
  • Sales rank: 61,646
  • Product dimensions: 4.12 (w) x 7.00 (h) x 0.74 (d)

Read an Excerpt

INTRODUCTION

Life seems so very simple when accomplishments can be judged in black and white. If we're paid for each widget we make, each mile we drive, or each piece of paper we put into a box, we can learn to live-at least on some levels-with our lot in life. In theory, we know if we can work a little longer or a little harder we can earn a bit more. And we can readily understand that if we don't make enough widgets or drive sufficient miles or pass the required number of papers, we may not be able to hold on to our jobs or receive a promotion or a pay increase. But for most of us, life is more complicated. We exist in a world that is painted in shades of gray. What makes a customer service representative a good employee? How do you rate the accomplishments and future job prospects of a corporate trainer? What makes a government or military functionary worthy of an increase in job and pay grade? The answer: a carefully considered, objective judgment, consistently applied by a qualified supervisor.

The Purpose of an Employee Evaluation

Why do we conduct employee evaluations? It's not because we feel an overwhelming urge to make judgments about others just for the sake of doing so. There are some very specific organizational needs that are fulfilled by a properly conducted evaluation:
*To lay the groundwork for a promotion or salary increase for a star employee;
*To attempt to motivate a less-than-stellar performer who has the potential for greater achievement;
*To lay the groundwork for the dismissal of an uncooperative, incapable, or otherwise unacceptable worker, and
*To help a company or agency conduct an inventory of its personnel, in search of ways to improve productivity, reduce redundancy, and find available workers for new assignments.

The best reason for an elaborate and careful process for employee evaluations is that it is the right thing to do, guaranteeing everyone a fair deal. The other reason, alas, is that we live in a litigious world, with what seems like a lawyer lurking behind every tree.
The importance of employee evaluations is the establishment of a codified, consistent process to evaluate quantitative and qualitative performance of employees. Properly done, an employer is able to say: "You may not agree with the judgment or be happy with the outcome, but we can prove that every worker is held to the same standard and evaluated in the same way."
Earlier, we defined a proper employee evaluation as a carefully considered, objective judgment, consistently applied by a qualified supervisor.
Let's break that down definition into its components:
*Carefully considered. The evaluation has to be based on a thorough and conscientious observation of the employee and work performed.
*Objective judgment. There has to be no hint of bias against a particular employee or group of employees.
*Consistently applied. The criteria used in the evaluation must be the same for all employees with the same responsibilities.
*Qualified supervisor. The evaluator has to be a manager or supervisor with first-hand knowledge of the quality of work performed, and the personal behavior of the employee.

One of the basic rules of procedure at the U.S. Supreme Court, the highest court in the land, is that justices strive to not only avoid any actual conflicts of interest but also to avoid the appearance of a conflict. In employee evaluations, the same principle applies: performance guidelines should not include any subjectivity or the appearance of subjectivity.
The key to proper rating is the establishment of substantial and objective standards and goals.
A performance appraisal is built upon the foundation of a well-crafted job description. The employee is given notice of reasonable expectations and goals, and the supervisor has a framework in place for evaluation.
An overly broad or unreasonably demanding job description is an invitation for trouble, from friction between employee and supervisor up through lawsuits over termination.
Any boss can fire an employee. If you're looking for a script, just watch television sitcoms: "You're fired!" Cue the laugh track; actor exits stage left.
But in the real world, an out-of-the-blue "You're fired!" is more likely to receive a different response: "You'll be hearing from my lawyer", or "I'll take this up with my union steward."

Table of Contents

Chapter One: Can Performance Really be Evaluated?
Chapter Two: Insider Tips for Employee Evaluation
Chapter Three: Legal Matters
Chapter Four: Strategies for Dealing with Unsatisfactory Performance
Chapter Five: Qualitative Attributes
Chapter Six: Quantitative Attributes
Chapter Seven: Management Skills
Chapter Eight: Personality and Human Relations
Chapter Nine: Professional Skills
Chapter Ten: Nouns and Adjectives
Chapter Eleven: Nouns and Adverbs
Chapter Twelve: Just for Laughs

Customer Reviews

Average Rating 4
( 9 )

Rating Distribution

5 Star

(3)

4 Star

(4)

3 Star

(0)

2 Star

(1)

1 Star

(1)

Your Rating:

Review Guidelines
Add Recommendations
Your Name: Create a Pen Name or Leave Anonymously

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identiy on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

We're sorry, but penname is already taken.

Please select one of the following:
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

penname is available!

By visiting the BN.com website or marking a purchase on BN.com, a User is deemed to have accepted the Terms of Use.

Continue Anonymously

Welcome, penname

You have successfully created your Pen Name. Start enjoying the benefits of the BN.com Community today.

Sort by: Showing 1 – 13 of 9 Customer Reviews

  • Posted February 20, 2010

    made job easier

    Performnce evals are usually time consuming and at times difficult, received a great deal of help from this book. My boss made the original recommendation.

    Was this review helpful? Yes  NoThank you for your feedback.   Report this reviewThank you, this review has been flagged.

  • Anonymous

    Posted November 22, 2009

    Great assistance for Performance Reviews

    Great for completing performance reviews - when you just can't think of the right words at the right time. this little book has the right words, the right phrases that you've been trying to think of!

    Was this review helpful? Yes  NoThank you for your feedback.   Report this reviewThank you, this review has been flagged.

  • Anonymous

    Posted May 9, 2008

    Helpful and Easy to Use

    This book uses the natural division of positive, 'needs improvement' and negative phrases. It also offers helpful information on how to do a performance review.

    Was this review helpful? Yes  NoThank you for your feedback.   Report this reviewThank you, this review has been flagged.

  • Anonymous

    Posted September 26, 2007

    Not worth the purchase

    I was very disappointed with the content in this book. It was no help what so ever when researching the topic in order to present to a group of supervisors wanting to learn more about employee reviews. Do not waste your money.

    Was this review helpful? Yes  NoThank you for your feedback.   Report this reviewThank you, this review has been flagged.

  • Anonymous

    Posted July 26, 2011

    No text was provided for this review.

  • Anonymous

    Posted October 31, 2009

    No text was provided for this review.

  • Anonymous

    Posted October 18, 2010

    No text was provided for this review.

  • Anonymous

    Posted September 26, 2009

    No text was provided for this review.

  • Anonymous

    Posted September 30, 2009

    No text was provided for this review.

  • Anonymous

    Posted January 13, 2010

    No text was provided for this review.

  • Anonymous

    Posted December 30, 2009

    No text was provided for this review.

  • Anonymous

    Posted January 4, 2010

    No text was provided for this review.

  • Anonymous

    Posted January 4, 2010

    No text was provided for this review.

Sort by: Showing 1 – 13 of 9 Customer Reviews
If you find inappropriate content, please report it to Barnes & Noble
Why is this product inappropriate?
Comments (optional)
500 character limit