The Performance Consultant's Fieldbook: Tools and Techniques for Improving Organizations and People (with CD-ROM) / Edition 2

The Performance Consultant's Fieldbook: Tools and Techniques for Improving Organizations and People (with CD-ROM) / Edition 2

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by Judith Hale
     
 

ISBN-10: 0787985341

ISBN-13: 9780787985349

Pub. Date: 11/10/2006

Publisher: Wiley

The Performance Consultant's Fieldbook will help trainers, training managers, and internal and external consultants working in partnership with clients to identify barriers to performance, explore a suite of solutions, and work collaboratively to get new procedures, technology, behaviors, and ideas adopted. Step-by-step, the book details the techniques you need to

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Overview

The Performance Consultant's Fieldbook will help trainers, training managers, and internal and external consultants working in partnership with clients to identify barriers to performance, explore a suite of solutions, and work collaboratively to get new procedures, technology, behaviors, and ideas adopted. Step-by-step, the book details the techniques you need to conduct performance interventions and offers a customizable collection of worksheets, flowcharts, planning guides, and job aids. It provides practical guidance and proven tools to help analyze an organizational environment, diagnose performance problems, identify barriers to performance, select appropriate interventions, and measure intervention success

Product Details

ISBN-13:
9780787985349
Publisher:
Wiley
Publication date:
11/10/2006
Series:
Pfeiffer Essential Resources for Training and HR Professionals Series
Edition description:
Revised Edition
Pages:
300
Product dimensions:
8.01(w) x 9.29(h) x 0.75(d)

Table of Contents

Figures xi

CD-ROM Contents xv

Preface xvii

Introduction xxi

Making the Transition 1

Performance Consulting 3

The Transition 33

Costs 57

Credibility and Influence 79

Sustaining Change 103

Performance Consulting 113

Environment and Norms 115

Needs Assessment and Cause Analysis 137

Interventions 169

Measuring Results 199

Measuring People Performance 217

Index 243

About the Author 265

How to Use the CD-ROM 267

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The Performance Consultant's Fieldbook: Tools and Techniques for Improving Organizations and People (with CD-ROM) 4 out of 5 based on 0 ratings. 1 reviews.
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