Performance Consulting: Moving beyond Training

Performance Consulting: Moving beyond Training

by Dana Gaines Robinson, James C. Robinson
     
 

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The traditional training process confuses training activity with performance improvement by focusing on employees' learning needs, rather than on their performance needs. Traditional programs focus on developing excellent learning experiences, while failing to ensure that the newly acquired skills are transferred to the job. Thus, to be effective, training

Overview

The traditional training process confuses training activity with performance improvement by focusing on employees' learning needs, rather than on their performance needs. Traditional programs focus on developing excellent learning experiences, while failing to ensure that the newly acquired skills are transferred to the job. Thus, to be effective, training professionals must become "performance consultants, " shifting their focus from training delivery to the performance of the company and its individual contributors. Dana & Jim Robinson describe an approach suitable for use in any organizational setting or industry and with any content area. Dozens of useful tools, illustrative exercises, and a case study that threads through the book show how the techniques described are applied in an organizational setting.

Product Details

ISBN-13:
9781881052302
Publisher:
Berrett-Koehler Publishers, Inc.
Publication date:
04/28/1995
Pages:
352
Product dimensions:
6.54(w) x 9.50(h) x 1.24(d)

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