Performance Management: A business process benchmarking approach

The modern way to improve productivity is by a process- oriented approach. This involves focusing on performance in a company rather than on efficiency. This new way of thinking, commonly referred to as business process re-engineering, is clearly discussed in this book. The book aims to provide readers with a detailed overview of performance measurement and productivity improvement techniques and practice.

1111669978
Performance Management: A business process benchmarking approach

The modern way to improve productivity is by a process- oriented approach. This involves focusing on performance in a company rather than on efficiency. This new way of thinking, commonly referred to as business process re-engineering, is clearly discussed in this book. The book aims to provide readers with a detailed overview of performance measurement and productivity improvement techniques and practice.

204.0 In Stock
Performance Management: A business process benchmarking approach

Performance Management: A business process benchmarking approach

by Asbjorn Rolstadas (Editor)
Performance Management: A business process benchmarking approach

Performance Management: A business process benchmarking approach

by Asbjorn Rolstadas (Editor)

Hardcover(1st ed)

$204.00 
  • SHIP THIS ITEM
    In stock. Ships in 1-2 days.
  • PICK UP IN STORE

    Your local store may have stock of this item.

Related collections and offers


Overview

The modern way to improve productivity is by a process- oriented approach. This involves focusing on performance in a company rather than on efficiency. This new way of thinking, commonly referred to as business process re-engineering, is clearly discussed in this book. The book aims to provide readers with a detailed overview of performance measurement and productivity improvement techniques and practice.


Product Details

ISBN-13: 9780412605604
Publisher: Springer-Verlag New York, LLC
Publication date: 12/28/1994
Edition description: 1st ed
Pages: 412
Product dimensions: 6.38(w) x 9.50(h) x 1.08(d)

Table of Contents

Part One: Productivity and competitiveness - an introduction to performance. The productivity term. Productivity studies. Competitiveness studies. Competitiveness and competitive advantage. Background for performance management. Part Two: Performance planning. The traditional planning hierarchy. Performance planning to ensure business achievements. Part Three: Performance review. Modelling in manufacturing enterprises. Performance measurement. Performance evaluation. Part Four: Performance improvement. Performance Improvement strategies. Benchmarking. Aspects and approaches to quality. Quality and productivity improvement techniques. Part Five: Performance influencing factors. Managers concepts. Production management. Project management. Purchasing. References. Index.

From the B&N Reads Blog

Customer Reviews