Performance Management / Edition 3

Performance Management / Edition 3

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by Herman Aguinis
     
 

Discover where the real success in business can be found.

What makes some businesses more successful than others? The answer: people. Organizations with motivated, talented employees that offer outstanding customer service are more likely to pull ahead of the competition. Performance Management is the first text to emphasize this key competitive

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Overview

Discover where the real success in business can be found.

What makes some businesses more successful than others? The answer: people. Organizations with motivated, talented employees that offer outstanding customer service are more likely to pull ahead of the competition. Performance Management is the first text to emphasize this key competitive advantage, showing readers that success in today’s globalized business world can be found, not in technology and products, but in an organization’s people.

The third edition includes updated and current information, and features over forty new cases.

Product Details

ISBN-13:
9780132556385
Publisher:
Prentice Hall
Publication date:
01/24/2012
Edition description:
New Edition
Pages:
336
Sales rank:
256,229
Product dimensions:
6.80(w) x 9.20(h) x 0.90(d)

Table of Contents

PART I: STRATEGIC AND GENERAL CONSIDERATIONS

Chapter 1: Performance Management and Reward Systems in Context

Chapter 2: Performance Management Process

Chapter 3: Performance Management and Strategic Planning

PART II: SYSTEM IMPLEMENTATION

Chapter 4: Defining Performance and Choosing a Measurement Approach

Chapter 5: Measuring Results and Behaviors

Chapter 6: Gathering Performance Information

Chapter 7: Implementing a Performance Management System

PART III: EMPLOYEE DEVELOPMENT

Chapter 8: Performance Management and Employee Development

Chapter 9: Performance Management Skills

PART IV: REWARD SYSTEMS, LEGAL ISSUES, AND TEAM PERFORM-ANCE MANAGEMENT

Chapter 10: Reward Systems and Legal Issues

Chapter 11: Managing Team Performance

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