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Overview

Tackling the key topics of reform and modernization, this important new book systematically examines performance in public management systems. The authors combine academic theory with practical case studies to present this seminal subject in an informative and accessible manner.

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Performance Management in the Public Sector

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Overview

Tackling the key topics of reform and modernization, this important new book systematically examines performance in public management systems. The authors combine academic theory with practical case studies to present this seminal subject in an informative and accessible manner.

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Product Details

Meet the Author

Wouter Van Dooren is Assistant Professor of Public Administration at the Department of Political Science, University of Antwerp, Belgium, and Research Fellow at the Public Management Institute at the Katholieke Universiteit Leuven, Belgium. He researches performance measurement and management.

Geert Bouckaert is Director and Professor of Public Management at the Public Management Institute at the Katholieke Universiteit Leuven, Belgium. He is President of the European Group for Public Administration and he researches performance management, financial management and public sector reform.

John Halligan is Research Professor of Government and Public Administration at the University of Canberra, Australia. His research interests are comparative public governance and management, performance management and public sector reform.

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Table of Contents

1. Introduction 2. Defining the Concepts 3. The History of Performance Management 4. Performance Measurement 5. Incorporation of Performance Information 6. The use of Performance Information 7. Users 8. Non-use 9. The Effects of Using Performance Information 10. The Future of Performance Management

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