Performance Measurement And Management Control

Performance Measurement And Management Control

by Marc J. Epstein
     
 

"The contents of this book represent a collection of leading research in management control and performance measurement and provide a significant contribution to the growing literature in the area." The primary questions relate to the specific managerial actions that can be taken to drive superior organizational performance and the most appropriate measures of long… See more details below

Overview

"The contents of this book represent a collection of leading research in management control and performance measurement and provide a significant contribution to the growing literature in the area." The primary questions relate to the specific managerial actions that can be taken to drive superior organizational performance and the most appropriate measures of long term organizational success. The papers in this volume address these questions using a variety of research methods. Experimental, analytical, empirical, and field studies are all used to explain how management control and performance measurement can aid in the implementation of strategy and the improvement of organizational performance. The approaches are used in both for-profit and not-for-profit organizations.

Product Details

ISBN-13:
9780762311224
Publisher:
Emerald Group Publishing
Publication date:
12/01/2004
Pages:
462
Product dimensions:
6.14(w) x 9.21(h) x 1.00(d)

Table of Contents

The drivers and measures of success in high performance organizations3
From high performance organizations to an organizational excellence framework19
Determinants of performance measurement system design and corporate financial performance47
Social practices and corporate performance75
Competitive strategies, salespeople control and salesforce performance97
Strategy and integrated financial ratio performance measures : empirical evidence of the financial performance scorecard and high performance companies115
Supply chain performance measurement : a transaction cost theory and value-based approach155
Performance measurement in French companies : an empirical study185
Multifaceted new product development performance : survey of utilization of performance measures in Finnish industry203
The effects of multiple measures-based performance evaluation on managers' performance : the role of procedural fairness and interpersonal trust235
Technical and organizational barriers hindering the implementation of a balanced scorecard : the case of a European space company265
The structure of balanced scorecards : empirical evidence from Norwegian manufacturing industry303
Bonus and penalty contract acceptance in a balanced scorecard environment : a case study323
Performance measurement in non-profit organizations : how to link theory and reality?355
The stair : a duel core model for changing public sector performance375
The adoption of the balanced scorecard in government-owned corporations407
Management accounting in public and private hospitals : a comparative study427

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