Performance Review in Local Government

Performance Review in Local Government

by Robert Ball
     
 

Product Details

ISBN-13:
9781840141238
Publisher:
Ashgate Publishing, Limited
Publication date:
08/28/1998
Pages:
214
Product dimensions:
6.26(w) x 8.86(h) x 0.87(d)

Table of Contents

Figures and tables
Acknowledgements
Preface
Ch. lPerformance review - the political and managerial environment1
Ch. 2Strategic and service planning22
Ch. 3Performance indicators53
Ch. 4Performance review systems62
Ch. 5Performance review: an overall picture87
Ch. 6Performance review: case studies128
Ch. 7Performance review: general issues166
Ch. 8The Citizen's Charter174
Ch. 9The future of performance review192
Bibliography199

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