Personal Development for Life and Work / Edition 9by Harold R. Wallace, Ann Masters, L. Ann Masters, L. Ann Masters
Pub. Date: 02/25/2005
Publisher: Cengage Learning
Personal Development for Life and Work is designed to help the new employee recognize the important role personal qualities play in the workplace. Successful attitudes, interpersonal skills, critical thinking skills, and strong work ethics are qualities today's employers seek and demand. This book offers users a relevant and engaging program for developing relationships, and preparing for successful employment. Completely updated to reflect the current trends and issues in the workplace, this new edition highlights relevant SCANS competencies and features expanded coverage of technology, diversity, ethics and on-the-job problem solving.
Table of Contents1. Self-Esteem 2. Self- Improvement 3. Developing Positive Attitudes 4. Communication Channels 5. Getting Your Message Across 6. Communicating to Resolve Conflict 7. Working with Others 8. Getting Along with Your Supervisor 9. Relating to Clients and Customers 10. Self-Motivation 11. Self-Management 12. Thinking Skills 13. Standards of Conduct 14. Valuing Diversity 15. Getting the Job 16. Workplace Success
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