Personal Information Management

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In an ideal world, everyone would always have the right information, in the right form, with the right context, right when they needed it. Unfortunately, we do not live in an ideal world. This book looks at how people in the real world currently manage to store and process the massive amounts of information that overload their senses and their systems-daily, and discusses how tools can help bring these real information interactions closer to the ideal. Personal information management (PIM) is the practice and the study of the activities people perform to acquire, organize, maintain, and retrieve information for everyday use. PIM is a growing area of interest as we all strive for better use of our limited personal resources of time, money, and energy, as well as greater workplace efficiency and productivity.

One challenge is that personal information is currently fragmented across electronic documents, email messages, paper documents, digital photographs, music, videos, instant messages, and so on. Each type of information is organized and used differently to complete different tasks and to fulfill disparate roles and responsibilities in an individual's life. Existing PIM tools are partly responsible for this fragmentation. They can also be part of the solution that brings information together again. A major contribution of this book is the integrative treatment of PIM-related research.

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What People Are Saying

Jared M. Spool
Jones and Teevan have put together a fabulous resource on the subject of managing personal information. With the excellent contributions of their notable guest authors, they look at all angles of the problem of keeping track of everyone and everything in their lives. They've done a thorough investigation and it shows that we have a long journey ahead to handle the torrent of emails, calendars, contacts, bookmarks, and everything else that deluges us regularly. This book will become the seminal reference for anyone thinking about how we solve this critical problem.
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Product Details

  • ISBN-13: 9780295987378
  • Publisher: University of Washington Press
  • Publication date: 2/28/2009
  • Edition description: New Edition
  • Pages: 344
  • Product dimensions: 6.00 (w) x 9.00 (h) x 0.77 (d)

Meet the Author

William Jones is a research associate professor in the Information School at the University of Washington, Seattle. Jaime Teevan is a researcher in the Context, Learning, and User Experience for Search group at Microsoft Research, Redmond, Washington.

University of Washington Press

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Table of Contents

Introduction   William Jones   Jaime Teevan     3
Understanding Personal Information Management
How People Find Personal Information   Jaime Teevan   Robert Capra   Manuel Perez-Quinones     22
How People Keep and Organize Personal Information   William Jones     35
How People Manage Information over a Lifetime   Catherine C. Marshall     57
Naturalistic Approaches for Understanding PIM   Charles M. Naumer   Karen E. Fisher     76
Solutions for Personal Information Management
Save Everything: Supporting Human Memory with a Personal Digital Lifetime Store   Desney Tan   Emma Berry   Mary Czerwinski   Gordon Bell   Jim Gewmell   Steve Hodges   Narinder Kapur   Brian Meyers   Nuria Oliver   George Robertson   Ken Wood     90
Structure Everything   Tiziana Catarci   Luna Dong   Alon Halevy   Antonella Poggi     108
Unify Everything: It's All the Same to Me   David R. Karger     127
Search Everything   Daniel M. Russell   Steve Lawrence     153
Everything through Email   Steve Whittaker   Victoria Bellotti   Jacek Gwizdka     167
Understanding What Works: Evaluating PIM Tools   Diane Kelly   Jaime Teevan     190
PIM and the Individual
Individual Differences   Jacek Gwizdka   Mark Chignell     206
Personal Health Information Management   Anne Moen     221
PIM and Other People
Group Information Management   Wayne G. Lutters   Mark S. Ackerman   Xiaomu Zhou     236
Management of Personal Information Disclosure: The Interdependence of Privacy, Security, and Trust   Clare-Marie Karat   John Karat   Carolyn Brodie     249
Privacy and Public Records   Michael Shamos     261
Conclusion   William Jones   Jaime Teevan     269
Acknowledgments     276
Bibliography     277
Contributors     315
Index     317
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