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The age of the faceless corporation is over. In the new business era of the twenty first century, great brands and products must evoke a dynamic personality in order to attract passionate customers. Although many organizations hide their personality behind layers of packaged messaging and advertising, social media guru and influencer Rohit Bhargava counters that philosophy and illustrates how successful businesses have redefined themselves in the new customer universe.
Personality Not Included is a powerhouse resource packed with bold new insights that show you how to shed the lifeless armor of your business and rediscover the soul of your brand. Sharing stories from the ethos of the world's weirdest city, to how Manga has taken the comic book industry by storm, to showcasing brands like Intel, Boeing, ING, and Dyson, Bhargava shows you why personality matters from the inside out.
In Part One, you'll be introduced to the key components to building a personality and learn how to:
Part Two is packed with guides, tools, and techniques to help you flawlessly implement your plan. It features practical, step-by-step lessons that help you effectively move from theory to action, and includes a valuable collection of guides, checklists, question forms, printable resources, and more.
Don't be another faceless company-learn the new rules for succeeding in the social media era with Personality Not Included.
Ch. 1 Sign Here to Read This: How Organizations Lose Their Personality 19
Ch. 2 The Accidental Spokesperson: How Unlikely Voices Are Shaping Your Brand 41
Ch. 3 A Signature Is Not Enough: How to Define Your Organization's Personality 73
Ch. 4 Lessons from the Storytellers: Crafting a Backstory People Care About 101
Ch. 5 Conquering the Fear Factor: Getting Your Organization to Embrace Personality 135
Ch. 6 Add Personality and Stir: Finding and Using Personality Moments 159
Introduction The Butler Was a Marketer: Putting Personality into Action 185
Techniques: New Styles of Marketing: Overview of Techniques 188
Guides and Tools: Taking Theory Further: Master List of Guides and Tools by Chapter 234
Bibliography Not Included 285
A Note on Research: Or How to Claim a Vacuum Cleaner on Your Tax Return 287
Bonus Content 289
Posted March 27, 2010
In *Personality not included *Why Companies Lose Their Authenticity--And How Great Brands Get It Back, Rohit Bhargava, social media guru, SVP of Digital Strategy, and a founding member of the 360 Digital Influence group at Ogilvy Public Relations Worldwide, explains, "Personality is the unique, authentic, and talkable soul of your brand that people can get passionate about." He divides his book in two parts: part one describes how to develop a personality (with lots of real world examples), while part two is a resource guide with techniques, guides, and tools to actually make it happen. Each chapter in part one ends with "The Sellevator Pitch" -- a one sentence summary of the chapter. And then, at the beginning of Part Two, he recaps Part One in fewer than 60 words. Why? Because he gives you the option of reading the book any way you want -- you don't have to start with Part One, Chapter One. Rohit practices what he preaches -- his personality shines through the book, making it fun to read. I had the privilege of meeting and hearing Rohit in person, which is why I bought the book.Was this review helpful? Yes NoThank you for your feedback. Report this reviewThank you, this review has been flagged.
Posted May 27, 2009
Author Rohit Bhargava pushes for companies to use social media and an array of other marketing tools to develop sales-boosting corporate or brand personalities and regain their "authenticity." He presents a step-by-step plan for creating a distinctive, compelling corporate personality, from friendly employees to a unique brand identity. Some of his case studies of exemplary corporate personalities could be stronger and more unified, but Bhargava is well-informed and encouraging. He splits the book into two sections. The longer first section explains various approaches to distinctive branding. The second outlines 10 marketing tactics, and provides a "guides and tools" implementation appendix for each chapter. getAbstract welcomes this useful battle plan for marketers who want to give their products consumer-friendly personalities - not just for promotion, but for sales appeal.Was this review helpful? Yes NoThank you for your feedback. Report this reviewThank you, this review has been flagged.
Posted January 16, 2009
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