Personnel Management in Government: Politics and Process / Edition 6

Personnel Management in Government: Politics and Process / Edition 6

by Katherine C. Naff, Norma M. Riccucci, Jay M. Shafritz, Katherine C. Naff

Human resources represents one of the largest shares of government budgets at every level. The management of people who carry out the government's work is therefore a critical issue to politicians and government managers and leaders, as well as citizens. Regardless of which administration is in office or which reforms are being touted as necessary, personnel are

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Human resources represents one of the largest shares of government budgets at every level. The management of people who carry out the government's work is therefore a critical issue to politicians and government managers and leaders, as well as citizens. Regardless of which administration is in office or which reforms are being touted as necessary, personnel are always at the heart of government and governing.

Personnel Management in Government: Politics and Process highlights the rapid developments in public personnel administration and management. As one of the bestselling texts in the field, this sixth edition reflects the major changes that have occurred recently in government personnel administration, including the authorization given to the new Department of Homeland Security and the Department of Defense to develop their own personnel management systems.

Addressing reforms in federal and state governments to illustrate the employment scene in public sector workforces, this book continues to provide updated information on the political, legal, and managerial aspects of public personnel systems and policies.


  • Reflects the changing nature of public personnel administration
  • Provides up-to-date knowledge on the political, legal, and managerial aspects of public personnel management
  • Addresses developments in the Department of Homeland Security and in the Department of Defense
  • Presents major reforms in personnel policy and administration across federal, state, and local governments
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    Product Details

    Taylor & Francis
    Publication date:
    Public Administration and Public Policy Series
    Edition description:
    Product dimensions:
    6.00(w) x 9.40(h) x 1.50(d)

    Table of Contents

    The First Century of Civil Service Reform
    Prologue: President Garfield's Assassination and the Origins of the
    Merit System
    A Historical Perspective: Enter the Spoils System
    The Motivation for Civil Service Reform
    The Impetus for Reform
    The Pendleton Act
    The Development of the Central Personnel Agency
    Phase I: Policing
    Phase II: Scientific Management
    Phase III: Centralization
    Phase IV: The Decentralization of Personnel Operations
    Phase V: The Demise of the Civil Service Commission
    Phase VI: Reform
    State and Local Institutional Arrangements: A History in Parallel
    Civil Service Reform and the Decline of the Commission Format
    A Summary Note on the Merits of Reform

    Civil Service Reform in the Postreform Era (1979-2000)
    Prologue: the Demise of Civil Service Protections in the Federal Government
    The Aftermath of the Civil Service Reform Act of 1978
    Overture for Postreform: The Volcker Commission
    The National Performance Review and Federal Workforce Restructuring
    Civil Service Reform in Clinton's Second Term
    The "Flight of the Bumblebee": Civil Service Reform during the Bush Administration
    Competitive Sourcing
    Strategic Management of Human Capital
    The "Freedom to Manage" and "Managerial Flexibility" Acts
    Working for America Act
    Civil Service Reform at the State and Local Level

    The Legal Framework of Public Personnel Management
    Prologue: Elrod v. Burns (1976)
    Comparing the Legal and Managerial Frameworks of Government
    Merit Principles and Civil Service
    Civil Rights and Equal Opportunity Law
    Ethics Law
    Labor Relations
    The Constitutional Law of Public Employment
    The Individualized Rights Approach
    The Public Service Model
    Freedom of Expression: Nonpartisan Speech
    Political Neutrality
    Freedom of Association
    Equal Protection
    The Right to a Hearing
    Fourth Amendment Privacy
    The Right to Disobey
    Conclusion: Know Your Law

    Human Resources Planning
    Prologue: Are There Any Translators in the House?
    The Environment for Human Resources Planning
    Human Resources Planning in an Era of Downsizing
    Recent Trends in Workforce Planning
    A Historical Overview of Human Resources Planning
    Workforce Planning
    Forecasting Human Resources Supply
    Forecasting Organizational Demands
    Strategic Human Resources Planning: Future Prospects

    Classification and Compensation
    Prologue: The FAA'S Experience with Pay for Performance
    The Evolution of Position Classification: The Ascendancy of Scientific Management
    After the War: "The Triumph of Techniques over Purpose"
    The 1970s and the Behavioralist Critique
    The System Response: Factor Evaluation in the 1970s
    The Reform Initiative of the 1990s-Broadbanding?
    Pay Administration in Government
    Federal Pay Reform in the 1990s
    Class and Comp Reform in the 21st Century: Pay for Performance Redux
    State and Local Class and Comp Developments

    Recruitment and Selection
    Prologue: Brenda Berkman and the New York City Fire Department
    The Importance of Public Employment
    Personal Rank versus Position Rank
    Essentials of the Employment Process
    The Legal Environment of Public Sector Selection
    The Development (and Decline) of the Uniform Guidelines
    Examinations and Validation
    A Federal Case History from PACE to ACWA to Others
    Human Capital in Government: The Next Frontier

    Performance Appraisal
    Prologue: Performance Management in the IRS
    The Problem of Performance Appraisal
    The Traditional Approach to Performance Appraisal
    Performance Management in the 1990s and Beyond
    Pay for Performance
    Some State Government Perspectives on Merit Pay
    Other Alternatives: Assessment Centers and Assessments of Multisource Appraisals

    Training and Development
    Prologue: Developing Effective Training Programs in the Federal Government Planning/Front-End Analysis Design and Development
    The Evolution of Training and Development
    Methods of Training: the Design Issue
    Career Development and the Employee
    On Planning Training: the Strategy Issue
    On Assessing Training: the Evaluation Issue
    Training and Development and Technology: The Issue of Choice

    Equal Employment Opportunity and Affirmative
    Prologue: From Bakke to Grutter
    The Difference between Equal Employment Opportunity and Affirmative
    Action Abuses of the Past
    The Development of EEO
    The Nature of Unequal Treatment in Today's Workplace Stereotypes
    Glass Ceilings
    Subjective Discrimination
    Other Disparities
    The Power of Subtle Differences
    The Organization of EEO
    The Managerial Aspects of Affirmative Action
    Developing a Plan
    Monitoring the Plan
    Sexual Harassment
    Comparable Worth and Pay Equity
    The Gender Pay Gap: Causes and Cures
    Legal and Judicial Developments around Comparable Worth
    Additional EEO Concerns
    Age Discrimination
    Disability Discrimination
    Discrimination Based on HIV/AIDS
    The Future of EEO and Affirmative Action

    Diversity in the Workforce
    Prologue: Leading Diversity Practices in the Federal Government
    The Importance of Promoting Diversity Measures
    Workforce 2020
    The Importance of a Representative Bureaucracy
    Diversity within and across Occupations
    Measurement Issues
    Strategies for Greater Inclusion
    Change Organizational Structures and Work Processes
    Leadership and Accountability
    Ensuring Effective Communication and Feedback
    Reorienting Personnel Policies and Processes
    Recruitment and Selection Practices
    Performance Appraisals, Awards, and Development
    Work Arrangements and Benefits
    Data Collection and Training
    Diversity Measures beyond the Organization

    Labor-Management Relations
    Prologue: The New York City Transit Strike of 2005
    The Development of Collective Bargaining in the Public Sector
    Differences between the Public and Private Sectors
    Adapting Collective Bargaining for the Public Sector
    Early History
    Early Change
    Maturation and Change in the Federal Sector
    The Civil Service Reform Act of 1978
    Labor-Management Partnerships and the NPR
    Labor Reforms in the 21st Century
    State and Local Arrangements
    The Nuts and Bolts of Organizing
    Unit Determination.
    The Scope of Bargaining
    Impasse Resolution
    The Union's Role in Grievance Procedures
    Conclusion ..
    Glossary of Federal-Sector Labor-Management Relations Terms

    Employee Relations
    Prologue: Workplace Violence against Health Care and Social Service Workers
    Defining Employee Relations
    Formal Dispute Resolution Mechanisms
    Employee Discipline
    Traditional Adjudicatory Systems
    Alternative Dispute Resolution Approaches
    Job Safety and Health
    Substance Abuse in the Workplace
    Drug Testing
    Employee Assistance Programs


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