Persuade Anyone with NLP: A Teach Yourself Guide

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Overview

More than 60 million books sold in the Teach Yourself series!
Discover the key to great body language, how to build a rapport, handle conflict and negotiate

Persuade Anyone with NLP gives you the secret behind increased power, personal effectiveness and charisma, improving the quality of your life and enabling you to get what you want, whether in the workplace, the shopping mall, or at home with the family. Using the NLP toolkit, you will unlock the secret of effective communication...

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More About This Book

Overview

More than 60 million books sold in the Teach Yourself series!
Discover the key to great body language, how to build a rapport, handle conflict and negotiate

Persuade Anyone with NLP gives you the secret behind increased power, personal effectiveness and charisma, improving the quality of your life and enabling you to get what you want, whether in the workplace, the shopping mall, or at home with the family. Using the NLP toolkit, you will unlock the secret of effective communication in all its forms, making you irresistible in any sphere of influence.

Includes:

  • Plenty of practical exercises and insights
  • One, five and ten-minute introductions to key principles to get you started
  • Lots of instant help with common problems and quick tips for success, based on the authors' many years of experience
  • Tests in the book and online to keep track of your progress
  • Quick refreshers to help you remember the key facts

Alice Muir is a chartered psychologist, author and life coach. She is an expert on every aspect of coaching and psychology, providing counseling and life-coaching to both private clients and institutions/organizations, in addition to tutoring and consulting.

Product Details

  • ISBN-13: 9780071769778
  • Publisher: McGraw-Hill Companies, The
  • Publication date: 7/12/2011
  • Edition number: 1
  • Pages: 192
  • Sales rank: 369,982
  • Series: Teach Yourself: General Reference Series
  • Product dimensions: 5.10 (w) x 7.70 (h) x 0.50 (d)

Meet the Author

Alice Muir is a chartered psychologist, author and life coach. She is an expert on every aspect of coaching and psychology, providing counseling and life-coaching to both private clients and institutions/organizations, in addition to tutoring and consulting.

Table of Contents

Meet the author x

In one minute xi

1 Your questions about persuasion answered l

What is persuasion? l

Persuasion and communication 3

Neuro-linguistic programming 5

Other techniques you will learn 7

Children and persuasion 7

The history of persuasion 8

Modern theories of persuasion 9

2 Twenty ways to communicate better 14

1 Remember that you can't not communicate 14

2 Know your starting point 16

3 Improve your skills 17

4 Be a good listener 17

5 Respect others 18

6 Like other people 18

7 Be genuine 18

8 Develop empathy 19

9 Show warmth 19

10 Encourage people to talk 20

11 Use questions 20

12 Reflect 21

13 Give feedback on strengths 21

14 Think about appearance and body language 22

15 Manage your stress 22

16 Develop patience and resilience 22

17 Remember things 23

18 Think before you speak 24

19 Build rapport and get your message across 25

20 Use NLP 25

3 How NLP can change your life 27

What is NLP? 27

The language of NLP 29

Basic assumptions of NLP 30

Eye accessing cues 30

Four pillars of NLP 30

Values and beliefs 32

Sensory acuity and calibration 32

Meta programmes 33

Meta programmes and persuasion 34

Modelling 34

The state you're in 35

Metaphors and storytelling 36

4 Why you have to know about assertiveness 38

Why assertiveness? 38

When should you be assertive? 39

How assertive are you? 40

Non-assertive behaviour 42

How to be more assertive 43

How to be more assertive and persuasive 44

Other ways to be assertive 45

5 How to work out exactly where you're going 50

Know where you're going 50

How to know where you're going 52

What really matters to you? 53

Goals or outcomes? 55

The formula for success 55

There is no failure, only feedback 56

6 What everyone should know about listening 58

Are you a good listener? 58

The key to being an active listener 59

Memories 61

Active listening skills 63

Showing empathy 63

Body language 64

Meta programmes 65

Structure your listening 65

7 How to hear what your body is saying 68

The silent communicator 68

Not one size fits all 69

Sending the wrong message 69

How to walk the walk 71

Handshakes 72

Clothing and accessories 73

Using your voice 74

The eyes have it 75

Personal space 75

Head positions 76

Body positions 77

Don't talk with your hands 77

Cultural variations 77

Now for the clever bit - NLP 78

Interpreting 79

Eye accessing cues 80

Matching and mirroring 81

Softly, softly 81

8 Rapport, rapport, rapport 84

How not to build rapport 84

What is rapport? 85

Characteristics to aim for 85

Empathy revisited 86

Warmth 87

Consistency 87

Genuineness 88

Use people's names 88

Make people feel good and important 88

How to do small talk 89

Use open-ended questions and statements 89

Meta programmes 90

Charisma 91

9 The secrets of getting your message across 94

The essence of persuasion 94

How to lose people's attention 95

How to keep attention and get your message across 91

The rule of three 98

Matching to your audience 99

Choose your words carefully 99

Electronic communication 100

10 Easy ways to chase the nerves away 104

Stay calm if you want to persuade 104

What is stress? 105

How stress makes you feel 105

How you breathe 106

Feeling calm 107

Ten ways to stay calm 107

11 What you need to know about conflict and negotiation 115

Changing people's behaviour 115

Conflict 116

Resolving conflict 117

From conflict to negotiation 118

Negotiation de-mystified 118

Let's start at the very beginning 119

Win-win negotiating 121

Negotiate with skill 121

Where to negotiate 122

Cut to the chase 123

Good planning 124

Don't get personal 124

Getting down to the nitty gritty 125

12 Ten steps to persuasion 128

Persuade anyone with NLP 128

Ten steps to persuasion 129

Taking it further 135

Books 135

Organizations and websites 136

Contacting the author 137

Index 139

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