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From The CriticsReviewer: Frank C Dahl, BA, BS, MS (Temple University School of Pharmacy)
Description: Addressing the key components of pharmacy administration in institutional and ambulatory practice environments, this book provides significant insight into the three key performance indicators required for a successful pharmacy organization: quality, consumer satisfaction, and operational and financial efficiency. The easy-to-follow design makes the book, an update of a 2011 edition, an efficient learning tool.
Purpose: The purpose is to prepare the next generation of pharmacists. This preparation requires an integration of knowledge, skills, attitudes, and values that can be acquired and considered through multiple methods and learning environments, according to the authors. This book has a definite place in the education and training of future pharmacists, covering material that is frequently omitted in current pharmacy curriculums, but is absolutely essential in all areas of pharmacy practice.
Audience: It is appropriate for basic pharmacy education, the training of first-year pharmacy residents, second-year pharmacy residents specializing in pharmacy administration, as well as for use in graduate programs in pharmacy administration.
Features: This book covers the knowledge and skills needed to develop students into pharmacy leaders. It also details operational and financial management tools so critical in a pharmacy organization. It addresses a topic frequently omitted in books of this type: planning. This book is an excellent presentation of strategic planning, justification and planning for services, and the development of clinical services. The well-done graphs, charts, and tables complement and emphasize the text.
Assessment: This is a thorough and relevant collection of pharmacy administration topics that one usually has to seek out in multiple sources. As an experienced hospital pharmacy administrator, I found many chapters that I can benefit from and that I can use in the training of pharmacy students and pharmacy residents. Well done!