Planners on Planning: Leading Planners Offer Real-Life Lessons on What Works, What Doesn't, and Why / Edition 1

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Perhaps at no time in history have we experienced social,political, and economic changes occurring as rapidly as today. As aresult, planners and other public officials are being asked toaddress critical community needs better, faster, and with fewerresources than ever before. Planners on Planning offers pragmaticinformation on the realities of day-to-day practice from some ofthe most innovative, respected, and visionary leaders in theplanning profession today. Bridging the gap between theory andpractice, the book provides straightforward lessons from today'smost effective planners on the core values, skills, and techniquesneeded for success. Through personal, real-life examples from thetrenches, these experts explain in their own words what works, whatdoesn't, and why. Their invaluable first-hand advice includes:

  • Ten habits of highly effective planners
  • Commitments that enable planners to increase effectiveness andproductivity
  • Guidelines for survival and success when dealing with thepolitics of planning
  • Principles and practices for effective visioning andgoals-setting
  • Tips for gaining credibility and trust
  • Operating principles for top-quality customer service
  • Advice on becoming an effective planning director with joblongevity
  • Why and how to become more entrepreneurial
The planning profession is in the midst of great change and isactively reinventing itself—developing new ways of doingthings and new ways of thinking about communities. With this book,planners will learn from the experiences of some of America's bestplanners how to restructure, reinvent, and renew the practice oftheir profession.

Planners on Planning offers pragmatic information on the realities of day-to-day practice from some of the most innovative, respected, and visionary leaders in the planning profession today. The editors have gathered straightforward lessons from today's most effective planners on the core values, skills, and techniques needed for success. Through real-life examples from the trenches, the experts explain in their own words what works, what doesn't, and why.

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Editorial Reviews

From the Publisher
"One of planning's foremost academic leaders and one of its leadingpractitioners have joined forces to produce an unprecedented bookthat bridges the gap between planning theory and planningpractice." (Eric Damian Kelly, president, American PlanningAssociation; and dean, College of architecture and Planning, BallState University)

"This insightful book delivers practical advice and guidance basedon the real-life experiences of some of this country's bestplanners." (Frank So, executive director, American PlanningAssociation)

"One day with this practical, hands-on guide to successful practicecan save you years of trial and error." (Ted Gaebler, coauthor ofReinventing Government)

"Take some time off and read this book before you go back to work.It's that good!" (Jim Duncan, former president, American PlanningAssociation)

Attempts to bridge the gap between theory and practice, providing straightforward lessons from today's most effective planners on the core values, skills, and techniques needed for success. Advice includes: commitments that enable planners to increase effectiveness and productivity, guidelines for survival and success, effective visioning and goals-setting, principles for top-quality customer service, and tips for gaining credibility and trust. Annotation c. by Book News, Inc., Portland, Or.
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Product Details

  • ISBN-13: 9780787902858
  • Publisher: Wiley
  • Publication date: 8/14/1996
  • Series: Public Administration Series
  • Edition number: 1
  • Pages: 320
  • Product dimensions: 6.14 (w) x 9.21 (h) x 0.88 (d)

Meet the Author

BRUCE W. MCCLENDON is director of planning and development for Orange County, Florida. He is a past president of the American Planning Association (APA) and a recipient of the APA's Distinguished Service Award. The author of two books and many articles, McClAndon has more than twenty-five years of local government planning experience. ANTHONY JAMES CATANESE is president of Florida Atlantic University. A practitioner and educator with extensive experience in urban planning and development, he has consulted on projects on three continents. He is a charter member of the American Institute of Certified Planners as well as the author of eleven books and more than one hundred articles.

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Table of Contents


1. Pursuing Effectiveness and Personal Success in the Next Era(Norman Whitaker).

2. How to Become a Successful Planner (Sergio Rodriguez).

3. The Ten Habits of Highly Effective Planners (Richard C.Bernhardt).

4. Five Commitments That Can Make a Difference (Paul A.Bergman).

5. What They Don't Teach You in School (Jim Reid).

6. Thirty How-To's for Success (Paul C. Zucker).

7. Organizing and Managing for Success (Keith L. Cubic).


8. Guidelines for Survival and Success (Linda L. Davis).

9. The Principles of Community Alignment and Empowerment (GeneBoles).

10. Making a Difference with Equity Planning (NormanKrumholz).

11. A New Vision on Collaborative Public Service (Elizabeth L.Hollander).


12. Core Values and Principles for Effective Planning (Robert W.Becker).

13. Visioning for Tangible Results (John A. Lewis).

14. The Five Principles of Effective Practice in a ParticipatoryDemocracy (V. Gail Easely).

15. Tooling Up for Effective Planning (Angela N. Harper).

16. It Seemed Lie a Good Idea at the Time (Marjorie W.Macris).


17. Gaining Credibility and Trust Through Teaching, Patience, andTiming (Robert W. Marriott Jr.).

18. The Six Operating Principles of Effective Customer Service(Bruce W. McClendon).

19. Helping Customers Solve Their Problems (Ray Quay).

20. The Planner as Entrepreneur (Floyd Lapp).

21. Attitude, Professionalism, and Opportunity (William W.Bowdy).

22. Understanding and Improving the Management of Planning Agencies(Stuart Meck).

Conclusion: Lessons Learned.

Afterword (Ted Gaebler).

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