Planners on Planning: Leading Planners Offer Real-Life Lessons on What Works, What Doesn't, and Why / Edition 1

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Overview

Offers pragmatic information on the realities of day-to-day practice from some of the most innovative, respected, and visionary leaders in the planning profession today. Bridging the gap between theory and practice, this guide provides straightforward lessons from today's most effective planners on the core values, skills, and techniques needed for success. Through personal, real-life examples from the trenches, these experts explain in their own words what works, what doesn't, and why.

Planners on Planning offers pragmatic information on the realities of day-to-day practice from some of the most innovative, respected, and visionary leaders in the planning profession today. The editors have gathered straightforward lessons from today's most effective planners on the core values, skills, and techniques needed for success. Through real-life examples from the trenches, the experts explain in their own words what works, what doesn't, and why.

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Editorial Reviews

Booknews
Attempts to bridge the gap between theory and practice, providing straightforward lessons from today's most effective planners on the core values, skills, and techniques needed for success. Advice includes: commitments that enable planners to increase effectiveness and productivity, guidelines for survival and success, effective visioning and goals-setting, principles for top-quality customer service, and tips for gaining credibility and trust. Annotation c. by Book News, Inc., Portland, Or.
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Product Details

  • ISBN-13: 9780787902858
  • Publisher: Wiley
  • Publication date: 8/14/1996
  • Series: Public Administration Series
  • Edition number: 1
  • Pages: 320
  • Product dimensions: 6.14 (w) x 9.21 (h) x 0.88 (d)

Meet the Author

BRUCE W. MCCLENDON is director of planning and development for Orange County, Florida. He is a past president of the American Planning Association (APA) and a recipient of the APA's Distinguished Service Award. The author of two books and many articles, McClAndon has more than twenty-five years of local government planning experience. ANTHONY JAMES CATANESE is president of Florida Atlantic University. A practitioner and educator with extensive experience in urban planning and development, he has consulted on projects on three continents. He is a charter member of the American Institute of Certified Planners as well as the author of eleven books and more than one hundred articles.

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Table of Contents

Foreword
The Editors
The Contributors
Introduction 1
1 Pursuing Effectiveness and Personal Success in the Next Era 13
2 How to Become a Successful Planner 28
3 The Ten Habits of Highly Effective Planners 37
4 Five Commitments That Can Make a Difference 53
5 What They Don't Teach You in School 67
6 Thirty How-To's for Success 77
7 Organizing and Managing for Success 89
8 Guidelines for Survival and Success 103
9 The Principles of Community Alignment and Empowerment 118
10 Making Difference with Equity Planning 133
11 A New Vision of Collaborative Public Service 144
12 Core Values and Principles of Effective Planning 153
13 Visioning for Tangible Results 163
14 The Five Principles of Effective Practice in a Participatory Democracy 181
15 Tooling Up for Effective Planning 190
16 It Seemed Like a Good Idea at the Time 199
17 Gaining Credibility and Trust Through Teaching, Patience, and Timing 213
18 The Six Operating Principles of Effective Customer Service 221
19 Helping Customers Solve Their Problems 237
20 The Planner as Entrepreneur 252
21 Attitude, Professionalism, and Opportunity 261
22 Understanding and Improving the Management of Planning Agencies 276
Conclusion: Lessons Learned 287
Afterword 297
References 301
Index 305
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