Polish Your People Skills

Available through our Marketplace sellers.
Other sellers (Other Format)
  • All (14) from $1.99   
  • New (4) from $20.00   
  • Used (10) from $0.00   
Close
Sort by
Page 1 of 1
Showing All
Note: Marketplace items are not eligible for any BN.com coupons and promotions
$20.00
Seller since 2006

Feedback rating:

(336)

Condition:

New — never opened or used in original packaging.

Like New — packaging may have been opened. A "Like New" item is suitable to give as a gift.

Very Good — may have minor signs of wear on packaging but item works perfectly and has no damage.

Good — item is in good condition but packaging may have signs of shelf wear/aging or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Acceptable — item is in working order but may show signs of wear such as scratches or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Used — An item that has been opened and may show signs of wear. All specific defects should be noted in the Comments section associated with each item.

Refurbished — A used item that has been renewed or updated and verified to be in proper working condition. Not necessarily completed by the original manufacturer.

New
1999 Trade paperback New in very good dust jacket. Get-Ahead Toolkit. Audience: General/trade. BRAND NEW softcover w/ unopened(sealed) CD-ROM, but case is very worn! !

Ships from: Chicago, IL

Usually ships in 1-2 business days

  • Canadian
  • International
  • Standard, 48 States
  • Standard (AK, HI)
  • Express, 48 States
  • Express (AK, HI)
$50.49
Seller since 2014

Feedback rating:

(266)

Condition: New
Brand New Item.

Ships from: Chatham, NJ

Usually ships in 1-2 business days

  • Canadian
  • International
  • Standard, 48 States
  • Standard (AK, HI)
  • Express, 48 States
  • Express (AK, HI)
$60.00
Seller since 2014

Feedback rating:

(149)

Condition: New
Brand new.

Ships from: acton, MA

Usually ships in 1-2 business days

  • Standard, 48 States
  • Standard (AK, HI)
$167.96
Seller since 2011

Feedback rating:

(0)

Condition: New
1999 Paperback New *Polish Your People Skills Toolkit: Pack containing Book and interactive CD-ROM [Sealed]. Contains interactive scenarios from the Amacom book 'Working with ... difficult people'; New & unread, ex-displa(109434) all our books are in stock in the UK; ready for immediate dispatch worldwide; all our stock is fully guaranteed so you can order with confidence; *****PLEASE NOTE: This item is shipping from an authorized seller in Europe. In the event that a return is necessary, you will be able to return your item within the US. To learn more about our European sellers and policies see the BookQuest FAQ section***** Read more Show Less

Ships from: Dunmow, United Kingdom

Usually ships in 1-2 business days

  • Canadian
  • International
  • Standard, 48 States
  • Standard (AK, HI)
Page 1 of 1
Showing All
Close
Sort by
Sending request ...

Editorial Reviews

Library Journal
This self-help product is for individuals working on "building positive, enjoyable relationships" at work or coping with challenging situations in the work-place and is intended to "help businesspeople master those tricky people-managing skills." In informal language and with a practice-oriented approach, it offers the possibility of positive outcomes and an understanding of one's own locus of control in situations where blame, rationalization, defensiveness, and distortion might otherwise dominate. The book includes Creating Positive Relationships, Dealing with Difficult Situations, and Dealing with Difficult People, with chapters devoted to skill sets in that area (e.g., Learning To Negotiate, Maneuvering Around the Obstacle Course, Living with Anger and Conflict). Chapters open with "interviews" followed by the author's guidance. An index and a brief bibliography are included, and the straightforward prose is readable and down to earth. But it's the disc here that merits your attention, as much for presentation as for content. It, too, has a three-part structure, though its sections reflect a more experiential approach: "How can I improve my work relationships?" "How can I deal with these situations?" "How should I handle these people?" The disc invites a sequential navigational approach through scenarios (though the user can move around at will). Those who like to search for particular topics, tools, or strategies can use the Find a Topic option under Help (although this useful little feature could be more prominently displayed). The opening screen of each section offers a summary of issues and a selection of four scenarios to follow. Readers click on a scenario to get at more in-depth topics, including behavioral specifics and clickable links offering information on tools and skills. Then the stage is set with fade-in cartoon-like images of the players in the scenario. Dialog boxes and questionnaires invite user participation (responses entered in the dialog boxes can be saved to a notepad for future reference). The dynamics at work in the scenario are analyzed, then the scenario is played out more positively in a second take. What makes this work is the overall high quality of the disc's content and its function in clarifying for users what their approaches might be. It serves as an electronic sounding board--an advisor available in the safety of one's cubicle. It is dynamic and engaging, differentiating it from many self-help publications. A few niggling criticisms: the elevator bar in the introductory material races by at the click of the down arrow making it difficult to read the text; also, there are places in "what to do" sections where the advice falls short (e.g., dealing with a controlling manager by becoming a moving target or taking on cynics by trumping their remarks with your own). Some of this material is recycled: a cover statement acknowledges that the disc "contains interactive scenarios adapted from the AMACOM book Working with Difficult People." The Bottom Line: Polish Your People Skills is suggested for businesspeople focused on the workplace, but we see a broader context for application in all sorts of library settings. Recommended for human resource professionals seeking alternative approaches to training and staff development as well as to the libraries that serve them.--Mary Beth Clack, Staff Development, and Laura Farwell Blake, Research Svcs., Harvard Coll. Lib. Copyright 1999 Cahners Business Information.
Read More Show Less

Product Details

  • ISBN-13: 9781890003036
  • Publisher: AMACOM
  • Publication date: 3/3/1999
  • Series: The Get-Ahead Toolkit Series
  • Pages: 234
  • Product dimensions: 6.16 (w) x 9.12 (h) x 1.17 (d)

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star

(0)

4 Star

(0)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)