The Portable MBA in Marketing / Edition 2

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Overview

Companies flying high on economic good times may be in danger of forgetting the business fundamentals that underlie their success. Increased focus on the bottom line, competitive strategies, and financial goals divert attention from the primary source of every company's good fortune-the customer. The Portable MBA in Marketing, Second Edition is dedicated to the principle that the only guarantee for continued success is a consistent focus on and attention to customer needs, preferences, and expectations. This powerful tool for business success in the twenty-first century furnishes bright, ambitious managers with a solid grounding in MBA-level marketing theory and practice. Fully updated and expanded, this new edition emphasizes fresh marketing strategies and cutting-edge marketing concepts and techniques that help keep you in touch with your customers. It focuses on the key issues facing companies today, including how to outperform competitors, anticipate future trends, improve advertising and sales, build customer loyalty, and market on the Internet. Witty, well-written, and packed with plenty of new real-world examples, The Portable MBA in Marketing, Second Edition brings you up to date with the latest marketing ideas and techniques, including:

  • New negotiation skills for salespeople
  • Current marketing strategies
  • Innovative approaches to qualitative research that deepen your understanding of your customers
  • Hot topics such as cohort marketing, person-toperson marketing, and marketing on the Internet

Written by two leading educators/marketing consultants and drawing material from the world's finest MBA programs, The Portable MBA in Marketing, Second Edition covers all the marketing innovations of the past decade in an engaging, accessible format that gets you to the information you need quickly and easily. It's the fastest way to give yourself the intellectual currency you need to market your products, services, and ideas at a whole new level. The Portable MBA Series The Portable MBA, with over 450,000 copies sold, continues to provide instant "MBA literacy" to managers, professionals, and business owners. Wiley's Portable MBA Series now takes this idea one step further by providing readers with a continuing business education. Titles provide comprehensive coverage of the primary business functions taught in MBA programs, as well as focused coverage of today's vital business topics.

Series Titles: Core Curriculum The Portable MBA, Third Edition
• The Portable MBA in Economics
• The Portable MBA in Entrepreneurship, Second Edition
• The Portable MBA in Finance and Accounting, Second Edition
• The Portable MBA in Investment
• The Portable MBA in Management
• The Portable MBA in Marketing, Second Edition
• The Portable MBA in Strategy Vital Business Topics Real-Time Strategy
• New Product Development
• Total Quality Management, Second Edition
• Psychology for Leaders
• Market-Driven Management

Also Available: The Portable MBA Desk Reference The Portable MBA in Entrepreneurship Case Studies

Witty, well-written, and filled with relevant and engaging examples, this comprehensive book provides both a complete foundation in marketing theory and practice and an introduction to the new ideas that are changing the way business is conducted.

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Editorial Reviews

Ken Blanchard
I'm really 'gung-ho' about this book. If you follow its advice, your customers will become your 'raving fans.' Everyone needs to understand and apply these essential principles to attract and retain delighted customers.
Scott H. Creelman
Helps you keep your eye on the all-important marketing ball. Infused with turbocharged examples and the latest cutting-edge concepts. . . . [You'll learn] winning strategies and actions that will propel you successfully well beyond the millennium. This fully revised book will do wonders to improve your marketing game!
Paul Green
Translates the MBA marketing curriculum in a thorough and fascinating manner for practical use in the real world of business. Extensively updated, it's chock full of success-building case histories . . . a must read.
Jim Jubelierer
An in-depth treatment of all key subjects that anyone interested in marketing needs to know.
Catherine McKinney
Reveals the 'secrets' of success in a lively and engaging manner. From research to advertising, from product development to sales, the authors show how it's really done. It delivers a 'street-smart' MBA in marketing!
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Product Details

  • ISBN-13: 9780471193678
  • Publisher: Wiley
  • Publication date: 4/20/1998
  • Series: Portable MBA Series, #31
  • Edition description: REV
  • Edition number: 2
  • Pages: 512
  • Sales rank: 1,373,828
  • Product dimensions: 10.00 (w) x 7.00 (h) x 1.13 (d)

Meet the Author

CHARLES D. SCHEWE, PhD, advises clients including Kellogg, IBM, RJR Nabisco, Coca-Cola, and Procter & Gamble on strategic planning, marketing research, and how to appeal to America's aging marketplace. He is a principal at Lifestage Matrix Marketing and a full professor at the University of Massachusetts at Amherst. He has authored ten books and more than fifty articles on marketing.

ALEXANDER HIAM has worked as a marketing manager and currently provides consulting, training, and research services to clients such as General Motors, Whirlpool, and The Vermont Country Store. He is the author of a dozen books, including Marketing for Dummies, The Vest-Pocket Marketer, and The Entrepreneur's Complete Sourcebook.

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Table of Contents

REDISCOVERING THE MARKETING CONCEPT.

The Essence of Marketing: The Customer First, Last, and Always.

Marketing and Strategy: Using Tested Concepts and New Ideas for Marketing Strategy.

The International Challenge: Planting Your Flag Abroad-and Helping It Take Root.

ACHIEVING MARKETING INSIGHT.

Marketing Research and Information: The Search for Customer Insight.

Profiling Markets and Forecasting Sales: The Art and Science Behind the Numbers.

Understanding Buyer Behavior: Customers on the Couch.

Segmentation, Targeting, Positioning: From Mass Marketing to One-to-One with the Customer.

APPLYING MARKETING TECHNIQUES.

Product Development: The Business of Innovation.

Product Management: Birth, Death, and Sometimes Resurrection.

The Nature of Pricing: Making Money and Capturing the Customer.

The Distribution Function: Innovative Guidelines for Profitability.

Promotiom: The Many Faces of Marketing.

Notes.

Glossary.

Resources.

Index.

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