Power in the Workplace: The Politics of Production at AT&T

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1993 Hard cover New in new dust jacket. Sewn binding. Cloth over boards. 250 p. Suny Series in Tantric Studies. Audience: General/trade.

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Editorial Reviews

Booknews
Using the example of a leading hi-tech communications company, Vallas (sociology, Georgian Institute of Technology) argues that automation which reduces the power of lower-level human workers, and new techniques to control both employees and the production process as a whole, present major challenges to those who advocate worker participation in management. Paper edition (unseen), $16.95. Annotation c. Book News, Inc., Portland, OR (booknews.com)
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Product Details

Table of Contents

Abbreviations
Preface
Ch. 1 Introduction 1
Ch. 2 Work, Power, and the Monopoly Corporation 15
The Emiseration of Labor? 18
Managerial Hegemony 24
The Emancipation of Labor? 29
Discussion 32
Ch. 3 The Old Regime at AT&T: Taylorism, Paternalism, and Labor Struggle, 1890-1947 35
Weavers of Speech: The Changing Character of Telephone Work 36
The Feminization of the Switchboard 37
The Rationalization of the Labor Process, 1890-1915 43
The Structure of Labor Control at AT&T 52
A Little Robot of Steel: The Mechanization of Labor 52
Institutionalizing Paternalism 58
Two Firms, One Regime 66
The Collapse of the Old Regime 72
Conclusion 78
Ch. 4 Capital, Labor, and New Technology 83
Technology, Skill, and Power at Work 84
The Structure of the Bell System after World War II 86
Tradition Amidst Bureaucracy 86
The 'Real Subordination of Labor' Revisited 94
The Nature of Plant Work in Manual C.O.s 100
Rationalization and Resistance 108
Information Technology and Work Processes 111
The Automation of Craft Work 112
The Automation of Clerical Work 124
Estimating the Links among Technology, Work, and Alienation 128
Conclusion 136
Ch. 5 The Limits of Managerial Hegemony 141
The Dominant Ideology at Work 143
The Ideology of Participation 146
Economic Competition and the Workers' Response 151
Sources of Variation in Working-Class Consciousness 160
Conclusion 173
Ch. 6 Conclusion 177
Labor Control in the Monopoly Core 177
Beyond the New Regime 190
Appendix Research Methods and Sample Design 197
Notes 201
References 223
Index 243
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