Power in the Workplace: The Politics of Production at AT&T

Hardcover (Print)
Used and New from Other Sellers
Used and New from Other Sellers
from $24.95
Usually ships in 1-2 business days
(Save 58%)
Other sellers (Hardcover)
  • All (7) from $24.95   
  • New (3) from $24.95   
  • Used (4) from $28.00   
Sort by
Page 1 of 1
Showing All
Note: Marketplace items are not eligible for any BN.com coupons and promotions
Seller since 2014

Feedback rating:



New — never opened or used in original packaging.

Like New — packaging may have been opened. A "Like New" item is suitable to give as a gift.

Very Good — may have minor signs of wear on packaging but item works perfectly and has no damage.

Good — item is in good condition but packaging may have signs of shelf wear/aging or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Acceptable — item is in working order but may show signs of wear such as scratches or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Used — An item that has been opened and may show signs of wear. All specific defects should be noted in the Comments section associated with each item.

Refurbished — A used item that has been renewed or updated and verified to be in proper working condition. Not necessarily completed by the original manufacturer.

1993 Hard cover New in new dust jacket. Sewn binding. Cloth over boards. 250 p. Suny Series in Tantric Studies. Audience: General/trade.

Ships from: BOSTON, MA

Usually ships in 1-2 business days

  • Canadian
  • International
  • Standard, 48 States
  • Standard (AK, HI)
  • Express, 48 States
  • Express (AK, HI)
Seller since 2008

Feedback rating:


Condition: New

Ships from: Chicago, IL

Usually ships in 1-2 business days

  • Standard, 48 States
  • Standard (AK, HI)
Seller since 2015

Feedback rating:


Condition: New
Brand new.

Ships from: acton, MA

Usually ships in 1-2 business days

  • Standard, 48 States
  • Standard (AK, HI)
Page 1 of 1
Showing All
Sort by

Editorial Reviews

Using the example of a leading hi-tech communications company, Vallas (sociology, Georgian Institute of Technology) argues that automation which reduces the power of lower-level human workers, and new techniques to control both employees and the production process as a whole, present major challenges to those who advocate worker participation in management. Paper edition (unseen), $16.95. Annotation c. Book News, Inc., Portland, OR (booknews.com)
Read More Show Less

Product Details

Table of Contents

Ch. 1 Introduction 1
Ch. 2 Work, Power, and the Monopoly Corporation 15
The Emiseration of Labor? 18
Managerial Hegemony 24
The Emancipation of Labor? 29
Discussion 32
Ch. 3 The Old Regime at AT&T: Taylorism, Paternalism, and Labor Struggle, 1890-1947 35
Weavers of Speech: The Changing Character of Telephone Work 36
The Feminization of the Switchboard 37
The Rationalization of the Labor Process, 1890-1915 43
The Structure of Labor Control at AT&T 52
A Little Robot of Steel: The Mechanization of Labor 52
Institutionalizing Paternalism 58
Two Firms, One Regime 66
The Collapse of the Old Regime 72
Conclusion 78
Ch. 4 Capital, Labor, and New Technology 83
Technology, Skill, and Power at Work 84
The Structure of the Bell System after World War II 86
Tradition Amidst Bureaucracy 86
The 'Real Subordination of Labor' Revisited 94
The Nature of Plant Work in Manual C.O.s 100
Rationalization and Resistance 108
Information Technology and Work Processes 111
The Automation of Craft Work 112
The Automation of Clerical Work 124
Estimating the Links among Technology, Work, and Alienation 128
Conclusion 136
Ch. 5 The Limits of Managerial Hegemony 141
The Dominant Ideology at Work 143
The Ideology of Participation 146
Economic Competition and the Workers' Response 151
Sources of Variation in Working-Class Consciousness 160
Conclusion 173
Ch. 6 Conclusion 177
Labor Control in the Monopoly Core 177
Beyond the New Regime 190
Appendix Research Methods and Sample Design 197
Notes 201
References 223
Index 243
Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star


4 Star


3 Star


2 Star


1 Star


Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation


  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)