The Power of Business Process Improvement: 10 Simple Steps to Increase Effectiveness, Efficiency, and Adaptability [NOOK Book]

Overview

Every business process in every organization can be improved—made better, faster, more efficient, more cost-effective, and more flexible to changing business needs. Business process improvement (BPI) can drive substantial bottom-line increases, ultimately accelerating the revenue cycle. The Power of Business Process Improvement proves that even sweeping BPI initiatives don’t have to be complex, time-consuming projects. This incredibly practical book, written for the layperson, cuts through lengthy, technical ...
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The Power of Business Process Improvement: 10 Simple Steps to Increase Effectiveness, Efficiency, and Adaptability

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Overview

Every business process in every organization can be improved—made better, faster, more efficient, more cost-effective, and more flexible to changing business needs. Business process improvement (BPI) can drive substantial bottom-line increases, ultimately accelerating the revenue cycle. The Power of Business Process Improvement proves that even sweeping BPI initiatives don’t have to be complex, time-consuming projects. This incredibly practical book, written for the layperson, cuts through lengthy, technical explanations with a 10-step method designed for busy professionals with real-world problems. Starting with simple tools to help the reader develop a process inventory, author Susan Page shows how to: • Prioritize processes • Map processes • Estimate times and costs • Apply improvement techniques • Create internal controls • Develop metrics • Test new processes and rework them as necessary • Implement the changes • Gain recognition • And more A far cry from the complicated, theory-laden books on the market, the clear and practical approach in The Power of Business Process Improvement will leave colleagues energized, focused, and well-equipped to take their organization to the next level.
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Product Details

  • ISBN-13: 9780814414798
  • Publisher: AMACOM
  • Publication date: 2/17/2010
  • Sold by: Barnes & Noble
  • Format: eBook
  • Edition number: 1
  • Pages: 288
  • Sales rank: 675,842
  • File size: 12 MB
  • Note: This product may take a few minutes to download.

Meet the Author

SUSAN PAGE is a manager of HRIS for The Walt Disney Company. She is a sought-after consultant on business-process improvement and technology initiatives.
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Sort by: Showing all of 6 Customer Reviews
  • Posted September 27, 2010

    Highly Recommended - you must check it out

    Finally someone has wrote a book that is very easy to understand and will enhance or develop an individuals skill set as Analyst, Implementation , HR Consultant. Great read very informed. I hope this author comes out with more books and audio books.
    Great work. This is a must for anyone in HR. Thanks

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  • Posted August 16, 2010

    A valuable read for novices and experts!

    Susan Page has done an excellent job in organizing a very complex subject, taking the reader through a step-by-step process to help them master the requisite skills required to efficiently improve a business process. The information contained in this book will not only benefit newcomers to process improvement, but as I have found, those of us intimately familiar with the subject.

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  • Anonymous

    Posted July 17, 2010

    5 Stars!

    If you want a clear, easy-to-understand book on business process improvement, then this is the book for you. The author's approach is very well organized and she tells you the whole story, instead of leaving you adrift as some books do. Her writing style turns a subject that can be viewed as dull into something interesting.

    I highly recommend adding The Power of Business Process Improvement to your book shelf. It is the type of book that you will find yourself referring to again and again.

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  • Posted April 28, 2010

    When you nned to get BPI project started and do not know where to start Pick this!

    I strongly recommend `The Power of Business Process Improvement (10 steps in increase Effectiveness, Efficiency, and Adaptability!!

    When you have to get a BPI project underway and you need an easy to comprehend and comprehensive methodology, this is the tool to guide you throughout the journey. Susan Page has a real world in her approach and gives you tools and practical application scenarios to support to drive home the intent of the tool/idea.
    The book is effective enough to pick up and start on a BPI initiative and use this as a step by step tutorial as you work through the process you are targeting.
    Finally, the greatest value may be the post-implementation steps that prepare the process and enterprise to retain the initial investment by guiding the reader/organization on how to maintain the process and for it to remain effective, efficient and adaptable post implementation.

    Doug Lawrence PMP, MSM

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    Posted March 15, 2011

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  • Anonymous

    Posted May 28, 2010

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