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Over coffee, Joe explains to Larry why Design for Six Sigma, or DFSS, is the only way to reach new heights of success. “Implementing Six Sigma can only take a company so far,” Joe explains. “Organizations that want to reach the next level of efficiency need to adopt a program called Design for Six Sigma.” Learn why DFSS is important across all departments, all levels, and all functions in an organization. DFSS is about creating products and services that are designed with the customer in mind—about designing things the right way, the first time.
Posted May 19, 2004
When last we saw Joe Meter, the fictitious hero of Subir Chowdhury¿s last Six Sigma book (The Power of Six Sigma), he was looking for work. His friend Larry Hogan introduced him to Six Sigma, which made Joe a huge success. According to the story, which is a novelistic construct for conveying business advice, now Joe is going to tutor Larry on a more advanced form of Six Sigma, one that delves into the very process of system design. This ¿meta-Six Sigma¿ appears to be a natural evolution of the basic Six Sigma approach, namely, to uncover the root causes of defects, inefficiency and customer dissatisfaction ¿ and to fix them as part of the intrinsic design of the company and its processes. This book covers the design concept, but not the initial details of Six Sigma itself. Here, Chowdhury again explains a complex subject in a lucid manner, if you don¿t mind an alphabet soup of acronyms. We strongly recommend this book for anyone in management, or anyone who is experiencing a change initiative.Was this review helpful? Yes NoThank you for your feedback. Report this reviewThank you, this review has been flagged.