ONE: The Illusion of Invulnerability
Or, How Can Everyone Be Less Gullible Than Everyone Else?
TWO: Whom Do We Trust? Experts, Honesty, and Likability
Or, the Supersalesmen Don’t Look Like Salesmen at All.
THREE: Killing You with Kindness
Or, Beware of Strangers Bearing Unexpected Gifts.
FOUR: The Contrast Principle
Or, How Black Gets Turned into White.
FIVE: $2 + $2 = $5
Or, Learning to Avoid Stupid Mental Arithmetic.
SIX: The Hot Button
Or, How Mental Shortcuts Can Lead You into Trouble.
SEVEN: Gradually Escalating the Commitments
Or, Making You Say Yes by Never Saying No.
EIGHT: Winning Hearts and Minds
Or, the Road to Perpetual Persuasion.
Or, the Dark End of the Dark Side of Persuasion.
TEN: The Art of Resistance
Or, Some Unsolicited Advice for Using and Defending against Persuasion.