Power of Positive Confrontation

Power of Positive Confrontation

by Barbara Pachter, Susan F. Magee
     
 
When slighted, taken advantage of, or treated rudely, most people will pretend to ignore the situation, complain to friends, or lose their temper. They often miss the most effective strategy of all: directly confronting the situation with a positive attitude. For everyone who was never taught or never realized that between "bully" and "wimp" lies a range of behavior

Overview

When slighted, taken advantage of, or treated rudely, most people will pretend to ignore the situation, complain to friends, or lose their temper. They often miss the most effective strategy of all: directly confronting the situation with a positive attitude. For everyone who was never taught or never realized that between "bully" and "wimp" lies a range of behavior that is positive, dignified, and useful for dealing with life's bothersome situations, Barbara Pachter offers a thorough, practical, step-by-step guide that combines business etiquette with the principles of assertiveness training. She helps readers assess their usual confrontational style; shows confronters (the good, the bad, and the ugly) in action; explains the three essential steps of positive confrontation; and tells how to think through another person's position.

Editorial Reviews

Sharon Wohlmuth
From the best-selling co-author of Sisters, Mothers and Daughters, and Best Friends Barbara Pachter has written a wonderfully perceptive and incredibly constructive book. Instead of complaining when someone does something that annoys you, now you'll know the basic strategies for handling conflict effectively while feeling good about the experience. Everyone needs to read this book!
New York Times

Product Details

ISBN-13:
9781569246795
Publisher:
Da Capo Press
Publication date:
10/28/1999
Pages:
224
Product dimensions:
5.88(w) x 8.56(h) x 1.11(d)

What People are saying about this

Larry King
This is one of the best self-help books ever written. I wish this wonderful book had been available to me long ago--it would have saved me years of problems. We face the problems it identifies daily. The help it offers is immediate.
— Larry King, (Hall of Fame Broadcaster and author of How to Talk to Anyone, Anytime, Anywhere)

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