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Praise for Power Relationships
"Relationships come about in different ways: adversity, kindness, luck, planning, and humility can all play their part. Andrew and Jerry?in their inimitable style and with the credibility of experts in the field?illustrate practically and amusingly how relationships are created that are lasting and mutually beneficial."
?Sir Win Bischoff, Chairman, Lloyds Banking Group
"Power Relationships provides the perfect ...
Praise for Power Relationships
"Relationships come about in different ways: adversity, kindness, luck, planning, and humility can all play their part. Andrew and Jerry—in their inimitable style and with the credibility of experts in the field—illustrate practically and amusingly how relationships are created that are lasting and mutually beneficial."
—Sir Win Bischoff, Chairman, Lloyds Banking Group
"Power Relationships provides the perfect advice and examples on how to build relationships that truly work. It's an enjoyable read that will produce real results. I hope every person in Grant Thornton throughout the world reads the book, and that our competitors do not."
—Ed Nusbaum, Global CEO, Grant Thornton International
"Jerry and Andrew have written a book that unlocks the secret of relationship building. Relationships govern our personal world and everything we do. It is the zest in our life—with our family, colleagues, and clients. Power Relationships is the best-written book on the subject. I want all of our staff and employees to have a copy."
—Mark Cummings, President and CEO, ScotiaLife Financial
"I wish everyone could read Power Relationships. It would be a better world. This book leads the way. It proves to me that if business is based only on monetary gain, you will not solve an issue without a fight. Read Power Relationships for the answer."
—Alan Hassenfeld, Former CEO and Chairman of the Board, Hasbro, Inc.
"Sobel and Panas have added real substance to the basic truth that success in life depends on relationships between people. One cannot hope to excel in sales, supervision, service, or personal growth without sensitivity to the twenty-six tenets that the authors identify and explain persuasively. The many short stories that illustrate the main points in this volume are a delight to read."
—Richard Ekman, PhD, President, Council of Independent Colleges
"If you believe your business should be all about the client, you'll find Power Relationships a truly powerful book. It clearly shows how to create win-wins with your most important clients and prospects."
—Francesco Vanni d'Archirafi, CEO, Citi Holdings, Citigroup
Download the Free Power Relationships Planning Guide ix
Chapter 1 The Missing Ingredient 1
Chapter 2 Be Audacious 7
Chapter 3 Where Were You? 13
Chapter 4 The Greatest Gift 19
Chapter 5 What’s the Agenda? 25
Chapter 6 The Billionaire and the Minister 31
Chapter 7 Beware of a Cart Pulling a Horse 37
Chapter 8 Found Guilty 43
Chapter 9 Never Steal a Bacon Sandwich 49
Chapter 10 Oops! 57
Chapter 11 Don’t Forget Your Wallet 63
Chapter 12 A Night in the Garbage Bin 69
Chapter 13 Don’t Wait 77
Chapter 14 A Little Help for Your Friends 83
Chapter 15 Make It So 89
Chapter 16 A Puppy Tale 95
Chapter 17 The Carrot and the Stick 103
Chapter 18 Draw Them In 109
Chapter 19 Color Me Pink 115
Chapter 20 Are You Clever or Wise? 121
Chapter 21 For the Sheer Joy of It 127
Chapter 22 A Tale of Two Cities 133
Chapter 23 To Die For 139
Chapter 24 Start an Epidemic 145
Chapter 25 Build It First 151
Chapter 26 A Pebble in a Pond 157
Applying the Laws 163
About the Authors 191