Practical Executive: Workforce Density

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Enter William Sonnenschein and The Practical Executive and Workforce Diversity. Drawing on his 20-plus years' experience as a communications teacher and consultant, he has created a 'diversity toolkit' that will help every manager translate the potential benefits of today's diverse workforce into tangible, productive workplace gains: Easy-to-use tips for improving cross-group communications skillsPractical guidance for improving team-building relationshipsHelpful suggestions for improving leadership and ...
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Overview

Enter William Sonnenschein and The Practical Executive and Workforce Diversity. Drawing on his 20-plus years' experience as a communications teacher and consultant, he has created a 'diversity toolkit' that will help every manager translate the potential benefits of today's diverse workforce into tangible, productive workplace gains: Easy-to-use tips for improving cross-group communications skillsPractical guidance for improving team-building relationshipsHelpful suggestions for improving leadership and communications skills
Read More Show Less

Product Details

  • ISBN-13: 9780844229812
  • Publisher: NTC Publishing Group
  • Publication date: 2/28/1997
  • Series: Practical Executive Series
  • Edition number: 1
  • Pages: 192
  • Product dimensions: 5.99 (w) x 8.92 (h) x 0.57 (d)

Table of Contents

Preface
Acknowledgments
Introduction
Ch. 1 Defining Diversity 1
Ch. 2 Issues in Diversity 9
Ch. 3 Looking Inward 21
Ch. 4 Looking Outward 41
Ch. 5 Effective Communication in a Diverse Organization 65
Ch. 6 Diversity and Team-Building 85
Ch. 7 Managing Conflict 107
Ch. 8 The Words of Leadership 133
Ch. 9 Leading Change 151
Ch. 10 Leadership at Every Level 169
Notes 183
Selected Readings 187
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