This thoroughly revised edition of the best-selling resource A Practical Guide to Needs Assessment offers a practical and comprehensive guide for practitioners who are responsible for: Introducing a training program, Creating adult education programs, Assessing the development needs of a workforce, Improving individual, group, organization, or interorganizational performance in the workplace, Implementing community, national, or international development interventions.
Designed as a resource for practitioners, this book is filled with how-to information, tips, and case studies. It shows how to use data-based needs assessments to frame people-related problems and performance-improvement opportunities, obtain support from those who are affected by the changes, make effective decisions, and increase efficiency. The book details four approaches to needs assessment-knowledge and skill assessment, job and task analysis, competency-based needs assessment, and strategic needs assessment. It also describes techniques for collecting and analyzing data, strategies for managing a needs assessment, ethical guidelines, models and theories, and frequently asked questions.
The book's straightforward approach is designed to help new and experienced practitioners quickly get to the heart of the matter and apply the information right away. Those who are new to needs assessment will find throughout the book the worksheets, ready-to-use Toolkit Forms, and templates that can jump-start a needs assessment. Experienced practitioners will find the book filled with ideas from recognized thought leaders in the field as well as new resources and ways of collecting and analyzing data and engaging those whoare affected by the changes.
About the Author:
Kavita Gupta has developed training programs for corporations and conducted workshops for several New England universities
About the Author:
Catherine M. (Cathy) Sleezer. Ph.D., is the manager of learning and organization development at Baker Hughes-Centrilift
About the Author:
Darlene F. Russ-Eft, Ph.D., is an associate professor of Adult Education at the College of Education at Oregon State University
"Virtually anyone who senses that their workplace is not running as effectively as it could and desires to identify the areas needing improvement will be able to accomplish that by using (this book)..." (Technical Communication, 02/2008)
Catherine (Cathy) M. Sleezer works with Employee Training and Performance Improvement Specialists to provide consulting services on human resources for private, public, and government sector organizations.
Darlene F. Russ-Eft is professor of adult education and higher education leadership in the College of Education at Oregon State-University, where she teaches master’s and doctoral courses in research, program evaluation, and learning theory.
Kavita Gupta is the author of the first edition of A Practical Guide to Needs Assessment, and she currently works as a community organizer.
List of Figures ix
List of Toolkit Forms on CD-ROM xiii
Fundamentals of Needs Assessment
Overview of Needs Assessment 13
Ideas and Models That Guide Practice 29
Strategies for Collecting and Analyzing Data 43
Getting Down to Brass Tacks
Knowledge and Skills Assessment 77
Job and Task Analysis 105
Competency-Based Needs Assessment 131
Strategic Needs Assessment 157
Managing A Needs Assessment
Writing Proposals and Reports 189
Ethical Issues 213
Answers to Frequently Asked Questions 227
Needs Assessment Toolkit
Toolkit Forms 241
About the Authors 333
How to Use the CD-ROM 335