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More About This Textbook
Overview
At last! New experiences and lessons from one of the authors who brought you Software Metrics: Establishing a Company-Wide Program. This exciting book has over 70 charts and graphs from real projects that will help you to manage software projects and process improvements more effectively.
Project managers: Learn through practical examples what to measure and track, which will help you more effectively manage your projects throughout the life cycle. Learn how to measure and present progress. Most importantly, learn why you need to measure and how important it is for you to tie your measurements to visible, agreed-upon project goals.
People responsible for process improvement: Learn a useful model for understanding organizational limitations. Explore the relationship between tools and the potential for achieving improvements. Examine some of the potential problems you might face and see examples of how some of them have been avoided. Finally, discover how metrics can be rolled up into useful, balanced organizational indicators.
This book emphasizes proven practices and results. These include:
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Table of Contents
Acknowledgements ..... xii
Chapter 1: The Tactical and Strategic Faces of Software Metrics ..... 1
Part I: The Tactical Application of Software Metrics - Project Management ..... 11
Chapter 2: Practical Rules of Thumb for Software Managers ..... 13
Chapter 3: Major Strategies of a Software Business ..... 21
Chapter 4: Project Management to Maximize Customer Satisfaction ..... 30 Chapter 5: Project Management to Minimize Engineering Effort and Schedule ..... 40
Chapter 6: Project Management to Minimize Defects ..... 55
Chapter 7: The Role of Software Metrics in Managing Quality and Testing ..... 68
Chapter 8: Work Product Analysis: The Philosopher's Stone of Software? ..... 83
Part II: The Strategic Application of Software Metrics - Process Improvement ..... 101
Chapter 9: Public and Private Data ..... 103
Chapter 10: Software Metrics Etiquette ..... 109
Chapter 11: Dissecting Software Failures ..... 122
Chapter 12: Investing in Process Improvements ..... 137
Chapter 13: Elements of Software Engineering ..... 158
Chapter 14: Justifying Change ..... 177
Chapter 15: Measuring the Health of a Software Business ..... 196
Chapter 16: The Evolution of HP's Software Metrics Program ..... 205
Chapter 17: One Perspective on the Future of Software Metrics ..... 217 Appendices Appendix A: Defect Origins, Types, and Modes ..... 223
Appendix B: Example of Process Background Information ..... 228
Appendix C: Metric Definitions and Glossary ..... 231
Appendix D: Software Metrics Reference Bibliography ..... 235