Practice Management for Dental Hygienists / Edition 1

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Overview

This textbook prepares dental hygiene students and dental hygienists to handle the business and operational aspects of the dental office. The book teaches students how a dental office functions from an operational standpoint and how dental hygienists, as licensed professionals, fit into that operation. Major sections cover basics of dentistry and dental law, office management, applied communications, and employability skills.

To accommodate a two-credit course, the text is concise and focuses on exercise-based learning. Each chapter includes workbook exercises, study questions, critical thinking activities, case studies, and RDH board practice questions, as well as selected references, Websites, and student activities.

This textbook prepares dental hygiene students and dental hygienists to handle the business and operational aspects of the dental office. The book teaches students how a dental office functions from an operational standpoint and how dental hygienists, as licensed professionals, fit into that operation. Major sections cover basics of dentistry and dental law, office management, applied communications, and employability skills. To accommodate a two-credit course, the text is concise and focuses on exercise-based learning. Each chapter includes workbook exercises, study questions, critical thinking activities, case studies, and RDH board practice questions, as well as selected references, Websites, and student activities.

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Editorial Reviews

Doody's Review Service
Reviewer: Jeffrey R Leber, MPA (University of Maryland)
Description: This book provides a well thought out presentation of the knowledge essential for a dental hygienist in an office.
Purpose: The author provides a basic understanding of the business and legal principles of contemporary dental practice.
Audience: Dental hygiene students and practitioners are the intended audience. The book also would be helpful for use in orientation for a dentist hiring dental hygienists. As a practitioner, the author has a thorough knowledge of the field.
Features: The information is broken down into four areas: the fundamental professional and legal aspects of a contemporary dental practice; daily operational and business aspects, the most useful section of the book for both hygienists and students; methods used to communicate with other members of the office and clients; job search and performance, interviews, etc. The author makes it vividly clear that an office policy and procedure manual is an essential part of the business process. The book could have been better, however. The discussion of developing a business plan needs to be strengthened. It would have been helpful to include completed ADA and HCFA forms to demonstrate how to complete them and more emphasis should have been placed on the complexities of submitting claims, follow-ups, and collections activities.
Assessment: This is a valuable addition to the literature. It provides useful background about professional business and legal oversight of dental business operations.
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Product Details

  • ISBN-13: 9780781753593
  • Publisher: Lippincott Williams & Wilkins
  • Publication date: 9/1/2006
  • Edition description: New Edition
  • Edition number: 1
  • Pages: 372
  • Sales rank: 1,300,581

Table of Contents

Section I: Basics of Dentistry and Dental Law
Chapter 1:History of Dentistry
Chapter 2:General Dentistry
Chapter 3:Dental Specialties
Chapter 4:Professional Issues
Chapter 5:Ethical Behavior
Chapter 6:Legal Behavior
Chapter 7:Patient Rights
Chapter 8:Risk Management

Section II: Office Management
Chapter 9:Business of Dentistry
Chapter 10:Telecommunication Techniques
Chapter 11:Dental Hygiene Treatment
Chapter 12:Accounting Principles
Chapter 13:Insurance Programs
Chapter 14:Credit and Collections
Chapter 15:Records Management
Chapter 16:Appointment Scheduling
Chapter 17:Production
Chapter 18:Recare Systems
Chapter 19:Payroll and Taxation
Chapter 20:Inventory Maintenance

Section III: Applied Communications
Chapter 21:Public Speaking Fundamentals
Chapter 22:Public Relations Techniques
Chapter 23:Office Publications
Chapter 24:Client Forms
Chapter 25:Letter Writing
Chapter 26:Office Policy and Procedure Manuals

Section IV: Employability Skills
Chapter 27:Job Performance
Chapter 28:Employee and Employer Needs
Chapter 29:Job Search Process
Chapter 30:Sources of Employment
Chapter 31:Employment Applications
Chapter 32:Resume and Curriculum Vitae
Chapter 33:Job Interview
Chapter 34:Negotiate Employment Terms
Chapter 35:Employment Issues
Chapter 36:Maintain Employment

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