Practice Management for the Dental Team / Edition 4

Other Format (Print)
Used and New from Other Sellers
Used and New from Other Sellers
from $1.99
Usually ships in 1-2 business days
(Save 95%)
Other sellers (Other Format)
  • All (12) from $1.99   
  • New (2) from $60.08   
  • Used (10) from $1.99   
Sort by
Page 1 of 1
Showing All
Note: Marketplace items are not eligible for any coupons and promotions
Seller since 2008

Feedback rating:



New — never opened or used in original packaging.

Like New — packaging may have been opened. A "Like New" item is suitable to give as a gift.

Very Good — may have minor signs of wear on packaging but item works perfectly and has no damage.

Good — item is in good condition but packaging may have signs of shelf wear/aging or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Acceptable — item is in working order but may show signs of wear such as scratches or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Used — An item that has been opened and may show signs of wear. All specific defects should be noted in the Comments section associated with each item.

Refurbished — A used item that has been renewed or updated and verified to be in proper working condition. Not necessarily completed by the original manufacturer.


Ships from: Chicago, IL

Usually ships in 1-2 business days

  • Standard, 48 States
  • Standard (AK, HI)
Seller since 2015

Feedback rating:


Condition: New
Brand new.

Ships from: acton, MA

Usually ships in 1-2 business days

  • Standard, 48 States
  • Standard (AK, HI)
Page 1 of 1
Showing All
Sort by


PRACTICE MANAGEMENT FOR THE DENTAL TEAM is a complete procedures manual designed to provide step-by-step instructions on how to perform most office procedures in the dental office. Each chapter includes teaching tools that allow the student to participate in the learning experience. Because of the authors' separate experiences, one in dental assisting and dental assisting education, and the other in office systems and business management education, this book is not only a thorough training manual for dental assistants, but an excellent reference for dental students and new practicing dentists. It is an excellent teaching manual for the dental assistant being trained on the job!

Today's most popular text and reference on office management procedures, covering dental topics from patient management, office design and equipment selection to marketing, advertising and public relations.

Read More Show Less

Editorial Reviews

An instruction manual for dental students, dental assistants, and dental hygienists, featuring chapter objectives, key terms, activities, and 45 pages of working forms. Coverage includes business management, communication management, and business office systems, with chapters on written communication, inventory systems, insurance, and infection control. This fourth edition includes material on computer software, working with disabled patients, legal aspects, and current team management concepts. Wire spiral binding. Annotation c. Book News, Inc., Portland, OR (
From the Publisher
"Lends order to the administrative chaos and enables everyone to find easily the documentsthey need. An original overview of effective dental practice management."

Le Dentiste,April 2011

Read More Show Less

Product Details

  • ISBN-13: 9780815132417
  • Publisher: Elsevier Health Sciences
  • Publication date: 12/28/1995
  • Format: Spiral Bound
  • Edition description: Older Edition
  • Edition number: 4
  • Pages: 588
  • Product dimensions: 9.15 (w) x 10.84 (h) x 0.82 (d)

Meet the Author

Betty Ladley Finkbeiner, CDA, RDA, BS, MS, Chairperson, Dental Assisting Program, Washtenaw Community College, Ann Arbor, MI.

Charles Allan Finkbeiner, BS, MS, Instructor, Business Division, Computer Information Systems Department,Washtenaw Community College, Ann Arbor, MI.

Read More Show Less

Table of Contents

1 The Business of Dentistry 2
2 Denial Team Management 11
3 Patient Management 36
4 Legal and Ethical Issues in the Dental Business Office 55
5 The Electronic Business Office 73
6 Office Design and Equipment Placement 100
7 Working with Dental Office Documents 118
8 Business Record Storage 186
9 Written Communications 203
10 Telecommunications 260
11 Appointment Management Systems 286
12 Inventory Systems and Supply Ordering 311
13 Recall Systems 325
14 Dental Insurance 334
15 Bookkeeping Systems - Accounts Receivable 370
16 Other Financial Systems 405
17 Infection Control Systems 435
18 The Beginning: Marketing Your Skills 464
19 Spotlight on Success 495
Working Forms
Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star


4 Star


3 Star


2 Star


1 Star


Your Rating:

Your Name: Create a Pen Name or

Barnes & Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation


  • - By submitting a review, you grant to Barnes & and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Terms of Use.
  • - Barnes & reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)