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Practice Management for the Dental Team / Edition 7

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Overview

Learn the business skills you need to run a dental office! Not only is Practice Management for the Dental Team the most comprehensive dental practice management book on the market, it is also the only one that includes EagleSoft software exercises for a realistic office experience. This unique text provides step-by-step instructions for performing essential dental office skills, from managing patients to running the business. It covers all aspects of law and ethics, technology, communications, and business office systems. Spiral binding makes the book easy to use!

  • All aspects of the business of managing a dental practice are covered, focusing on the functions generally performed by the administrative assistant but including information useful to dental assistants, dental hygienists, and other members of the dental team.
  • A Patterson Dental EagleSoft CD-ROM (included with the workbook) provides you with valuable realistic practice experience with this widely used software program.
  • Expert author Betty Ladley Finkbeiner is a leading authority in dental assisting education with many years of experience and many publications to her credit.
  • Key terms are bolded and defined at the end of each chapter, putting new vocabulary at your fingertips.
  • Summary tables and boxes make it easy to find key information.
  • Practice Note boxes highlight and summarize important concepts.
  • Chapter outlines and objectives introduce material and serve as checkpoints for reference or study.
  • End-of-chapter learning activities include review questions and suggested activities for better comprehension of the material.
  • Useful appendixes provide easy-to-find resources including a review of grammar to promote proper business communication, common medical abbreviations, and a listing of dental terminology.
  • A NEW two-column format makes the book more compact and easier to read.
  • A new focus on paperless technology and updated illustrations and photos of traditional paperwork keep you up to date with current practices.
  • Expanded coverage of information security includes the latest on keeping communications secure within the office environment.
  • Updated coverage of financial procedures includes information on electronic banking, record keeping, and tax forms.
  • Evolve resources for students include online access to EagleSoft practice exercises that use actual screen shots to illustrate proper procedures and potential pitfalls, along with updates to content, working forms and templates, and crossword puzzles for vocabulary review.
  • A workbook provides exercises using the practice management software, plus summaries of textbook content, learning objectives, practice questions and answers, critical thinking exercises, and Internet assignments. Sold separately.

Today's most popular text and reference on office management procedures, covering dental topics from patient management, office design and equipment selection to marketing, advertising and public relations.

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Editorial Reviews

From the Publisher

"Lends order to the administrative chaos and enables everyone to find easily the documentsthey need. An original overview of effective dental practice management."

Le Dentiste,April 2011

Booknews
An instruction manual for dental students, dental assistants, and dental hygienists, featuring chapter objectives, key terms, activities, and 45 pages of working forms. Coverage includes business management, communication management, and business office systems, with chapters on written communication, inventory systems, insurance, and infection control. This fourth edition includes material on computer software, working with disabled patients, legal aspects, and current team management concepts. Wire spiral binding. Annotation c. Book News, Inc., Portland, OR (booknews.com)
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Product Details

  • ISBN-13: 9780323065368
  • Publisher: Elsevier Health Sciences
  • Publication date: 3/12/2010
  • Format: Spiral Bound
  • Edition description: New Edition
  • Edition number: 7
  • Pages: 400
  • Sales rank: 596,821
  • Product dimensions: 8.90 (w) x 10.70 (h) x 0.70 (d)

Meet the Author

Betty Ladley Finkbeiner, CDA, RDA, BS, MS, Chairperson, Dental Assisting Program, Washtenaw Community College, Ann Arbor, MI.

Charles Allan Finkbeiner, BS, MS, Instructor, Business Division, Computer Information Systems Department,Washtenaw Community College, Ann Arbor, MI.

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Table of Contents

Part I: Dentistry as a Business

  1. The Business of Dentistry
  2. Dental Team Management
  3. Patient Management
  4. Legal and Ethical Issues in the Dental Business Office
  5. Technology in the Business Office
  6. Office Design and Equipment Placement

PartII: Communication Management

  1. Working with Dental Office Documents
  2. Storage of Business Records
  3. Written Communication
  4. Telecommunications

Part III: Business Office Systems

  1. Appointment Management Systems
  2. Recall Systems
  3. Inventory Systems and Supply Ordering
  4. Dental Insurance
  5. Bookkeeping Systems: Accounts Receivable
  6. Other Financial Systems
  7. Infection Control Systems

Part IV: The Dental Assistant in the Workplace

  1. Planning and Managing Your Career Path

Appendix A

Grammar

Pronouns

Plurals

Spelling

Appendix B Numbers

Appendix C Prefixes and Suffixes

Appendix D Abbreviations

Appendix E Dental Terminology

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