Practice Management for the Dental Team / Edition 6

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Overview

PRACTICE MANAGEMENT FOR THE DENTAL TEAM is a complete procedures manual designed to provide step-by-step instructions on how to perform most office procedures in the dental office. Each chapter includes teaching tools that allow the student to participate in the learning experience. Because of the authors' separate experiences, one in dental assisting and dental assisting education, and the other in office systems and business management education, this book is not only a thorough training manual for dental assistants, but an excellent reference for dental students and new practicing dentists. It is an excellent teaching manual for the dental assistant being trained on the job!

Today's most popular text and reference on office management procedures, covering dental topics from patient management, office design and equipment selection to marketing, advertising and public relations.

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Editorial Reviews

Booknews
An instruction manual for dental students, dental assistants, and dental hygienists, featuring chapter objectives, key terms, activities, and 45 pages of working forms. Coverage includes business management, communication management, and business office systems, with chapters on written communication, inventory systems, insurance, and infection control. This fourth edition includes material on computer software, working with disabled patients, legal aspects, and current team management concepts. Wire spiral binding. Annotation c. Book News, Inc., Portland, OR (booknews.com)
From the Publisher
"Lends order to the administrative chaos and enables everyone to find easily the documentsthey need. An original overview of effective dental practice management."

Le Dentiste,April 2011

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Product Details

  • ISBN-13: 9780323033824
  • Publisher: Elsevier Health Sciences
  • Publication date: 12/15/2005
  • Format: Spiral Bound
  • Edition description: REV
  • Edition number: 6
  • Pages: 592
  • Product dimensions: 9.00 (w) x 10.70 (h) x 0.90 (d)

Meet the Author

Betty Ladley Finkbeiner, CDA, RDA, BS, MS, Chairperson, Dental Assisting Program, Washtenaw Community College, Ann Arbor, MI.

Charles Allan Finkbeiner, BS, MS, Instructor, Business Division, Computer Information Systems Department,Washtenaw Community College, Ann Arbor, MI.

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Table of Contents

1 The Business of Dentistry 2
2 Denial Team Management 11
3 Patient Management 36
4 Legal and Ethical Issues in the Dental Business Office 55
5 The Electronic Business Office 73
6 Office Design and Equipment Placement 100
7 Working with Dental Office Documents 118
8 Business Record Storage 186
9 Written Communications 203
10 Telecommunications 260
11 Appointment Management Systems 286
12 Inventory Systems and Supply Ordering 311
13 Recall Systems 325
14 Dental Insurance 334
15 Bookkeeping Systems - Accounts Receivable 370
16 Other Financial Systems 405
17 Infection Control Systems 435
18 The Beginning: Marketing Your Skills 464
19 Spotlight on Success 495
Appendixes
Working Forms
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