Computers in the Medical Office 7e is the best-selling text for training students using full-featured and current Medisoft Version 16 Patient Billing software. McGraw-Hill publishes the most titles to train students on Medisoft software. Our publishing relationship with Medisoft has been ongoing for 15 years. Computers in the Medical Office 7e offers medical office training using current, realistic medical office cases while building transferable computerized medical billing and scheduling skills. Students who complete this course will learn the appropriate terminology and skills to use any patient billing software program with minimal additional training. As students progress through Medisoft, they learn to gather patient information, schedule appointments and enter transactions. The practical, systematic approach is based on real-world medical office activities. Go with the best. Go with the tried and true. Go with the Medisoft titles that will give you and your students the training and support you need to be successful. Go with McGraw-Hill's Computers in the Medical Office 7e.
Susan M. Sanderson, Senior Technical Writer for Chestnut Hill Enterprises, Inc., is the author of the best-selling textbook, Computers in the Medical Office, 7th edition, and is now the author of Practice Management and EHR: The Total Patient Encounter for Medisoft Clinical. She also authored Electronic Health Records for Allied Health Professions, Case Studies for Use with Computers in the Medical Office, and Patient Billing.
In her more than ten years' experience with Medisoft, and now Medisoft Clinical, Susan has participated in alpha and beta testing, has worked with instructors to site test materials, and has provided technical support to McGraw-Hill customers.
In 2009 Susan earned CPEHR (Certified Professional in Electronic Health Records) certification. In addition, she is a member of the Health Information and Management Systems Society (HIMSS). Susan is a graduate of Drew University with further study at Columbia University.
PART 1 INTRODUCTION TO COMPUTERS IN THE MEDICAL OFFICEChapter 1 The Medical Office Billing ProcessStep 1 Preregister PatientsStep 2 Establish Financial Responsibility for VisitStep 3 Check in PatientsStep 4 Check Out PatientsStep 5 Review Coding ComplianceStep 6 Check Billing ComplianceStep 7 Prepare and Transmit ClaimsStep 8 Monitor Payer AdjudicationStep 9 Generate Patient StatementsStep 10 Follow up Patient Payments and Handle CollectionsChapter 2 The Use of Health Information Technology in Physician PracticesFunctions of Practice Management ProgramsFunctions of Electronic Health Record ProgramsAdvantages of Electronic Health RecordsThe Impact of HIT on Documentation and CodingHIPAA Legislation and Its Impact on Physician PracticesThe HITECH Act's Impact on Privacy and SecurityPART 2 MEDISOFT ADVANCED TRAININGChapter 3 Introduction to MedisoftThe Medisoft DatabasesThe Medisoft MenusThe Medisoft ToolbarEntering, Editing, Saving, and Deleting Data in MedisoftChanging the Medisoft Program DateUsing Medisoft HelpCreating and Restoring Backup FilesMedisoft's File Maintenance UtilitiesUsing Medisoft Security Features to Ensure HIPAA and HITECH ComplianceCHAPTER 4 Entering Patient InformationHow Patient Information is Organized in MedisoftEntering New Patient InformationSearching for Patient InformationEditing Patient InformationApplying Your Skills 1: Entering a New PatientChapter 5 Working with CasesUnderstanding CasesNavigating Cases in MedisoftEntering Patient and Account InformationEntering Insurance InformationEntering Health InformationEntering Other InformationEditing Case InformationApplying Your Skills 2: Creating a Case for a New PatientChapter 6 Entering Charge Transactions and Patient PaymentsUnderstanding Charges, Payments, and AdjustmentsSelecting a Patient and CaseEntering Charge TransactionsEntering Payments Made at the Time of an Office VisitPrinting Walkout ReceiptsProcessing a Patient RefundProcessing a Nonsufficient Funds (NSF) CheckApplying Your Skills 3: Enter Procedure Charge and a Patient PaymentChapter 7 Creating ClaimsThe Role of Claims in the Billing ProcessClaim Management in MedisoftCreating ClaimsLocating ClaimsEditing ClaimsChanging the Status of ClaimsSubmitting Electronic ClaimsApplying Your Skills 4: Create Insurance ClaimsChapter 8 Posting Insurance Payments and Creating Patient StatementsThird-Party Reimbursement OverviewRemittance Advice (RA) ProcessingEntering Insurance PaymentsApplying Insurance Payments to ChargesEntering Capitation PaymentsCreating Statements Editing StatementsPrinting StatementsApplying Your Skills 5: Enter Insurance PaymentsApplying Your Skills 6: Create StatementsChapter 9 Creating ReportsTypes of Reports in MedisoftSelecting Data for a ReportDay SheetsAnalysis ReportsPatient Ledger ReportsStandard Patient ListsNavigating in Medisoft ReportsAging ReportsCustom ReportsUsing Report DesignerApplying Your Skills 7: Print a Patient Day SheetApplying Your Skills 8: Print an Insurance Payment by Type ReportChapter 10: Collections in the Medical OfficeLaws Governing Timely Payment of Insurance ClaimsThe Importance of a Financial PolicyWorking with Collection AgenciesWriting Off Uncollectible AccountsUsing a Patient Aging Reports for CollectionsAdding an Account to the Collection List Creating Collection LettersPrinting a Collection Tracer ReportApplying Your Skills 9: Print a Patient Aging ReportApplying Your Skills 10: Add a Patient to the Collection ListApplying Your Skills 11: Create a Collection LetterChapter 11 SchedulingThe Office Hours WindowEntering AppointmentsBooking Follow-Up AppointmentsSearching for Available Time SlotsEntering Appointments for New PatientsBooking Repeated AppointmentsRescheduling and Canceling AppointmentsCreating a Patient Recall ListCreating Provider BreaksPrinting SchedulesCreating an Overdue Balance Report for Patients with AppointmentsApplying Your Skills 12: Enter an AppointmentApplying Your Skills 13: Reschedule an AppointmentApplying Your Skills 14: Print a Physician's SchedulePART 3 APPLYING YOUR KNOWLEDGEChapter 12 Handling Patient Records and TransactionsExercise 12-1: Inputting Patient InformationExercise 12-2: An Emergency VisitExercise 12-3: Inputting Transaction DataExercise 12-4: Entering a New Patient and TransactionsExercise 12-5: Entering and Applying an Insurance Carrier PaymentChapter 13 Setting Up AppointmentsExercise 13-1: Scheduling AppointmentsExercise 13-2: Making an Appointment ChangeExercise 13-3: Juggling SchedulesExercise 13-4: Adding Patients to the Recall ListExercise 13-5: Diane Hsu and Michael SyzmanskiExercise 13-6: Changing a Transaction RecordChapter 14 Printing Lists and ReportsExercise 14-1: Finding a Patient’s BalanceExercise 14-2: Printing a ScheduleExercise 14-3: Printing Day Sheet ReportsExercise 14-4: Creating a Patient Aging ReportExercise 14-5: Adding Items to the Collection ListExercise 14-6: Creating a Practice Analysis ReportExercise 14-7: Stewart RobertsonExercise 14-8: Michael SyzmanskiChapter 15 Putting it all TogetherExercise 15-1: Scheduling AppointmentsExercise 15-2: Creating CasesExercise 15-3: Entering TransactionsExercise 15-4: Creating ClaimsExercise 15-5: Entering Insurance PaymentsExercise 15-6: Creating Patient StatementsExercise 15-7: Printing ReportsExercise 15-8: Entering Patient Payments and Reviewing Overdue AccountsExercise 15-9: Adding Patients to the Collection List and Creating Collection LettersPART 4 SOURCE DOCUMENTSGlossaryIndex