Preparing for Terrorism: The Public Safety Communicator?s Guide / Edition 1

Preparing for Terrorism: The Public Safety Communicator?s Guide / Edition 1

by George Buck, Lori Buck, Barry Mogil
     
 

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ISBN-10: 1401871313

ISBN-13: 9781401871314

Pub. Date: 05/09/2003

Publisher: Cengage Learning


Today more than ever, communications center professionals who receive and/or dispatch emergency services can use a valuable resource like Preparing for Terrorism: The Public Safety Communicator's Guide. This book starts with an overview of national and international terrorism, while emphasis throughout the book is on how to prepare communications center staff

Overview


Today more than ever, communications center professionals who receive and/or dispatch emergency services can use a valuable resource like Preparing for Terrorism: The Public Safety Communicator's Guide. This book starts with an overview of national and international terrorism, while emphasis throughout the book is on how to prepare communications center staff and their families for a terrorist event by providing them with well-thought out employee emergency plans and contingencies. Issues involved in protecting the physical security of the building, communications towers, and back-up sites are examined. Solutions to communications problems, such as cellular and landline telephone overload situations, are addressed as well. The potential effect of a terrorist attack on operators worried about family and friends, as well as Critical Incident Stress Debriefing (CISD) procedures, is also discussed in detail. The result is a book that provides readers with a rare opportunity to look at terrorism preparedness from the point-of-view of the communications center, the first link to safety for 98% of the U.S. population now covered by 9-1-1 operators. As cellular phones become the norm, and terrorist events are relayed as they unfold, these emergency communication centers and the individuals who staff them will remain on the frontlines, working to coordinate the efforts of first responders, as well as the influx of local, state, and federal resources that follows any terrorist incident.

Product Details

ISBN-13:
9781401871314
Publisher:
Cengage Learning
Publication date:
05/09/2003
Edition description:
New Edition
Pages:
320
Product dimensions:
7.44(w) x 9.12(h) x 0.69(d)

Table of Contents


Introduction. National and International Terrorism. The Basic Concepts of Emergency Management. Event Planning and Management. Training. Facility Security. Radio Interoperability. Computer Security. Personnel Needs. Joint Information Center/Media. Wrapping it Up for Your Communications Center. Appendix A: Public Safety Precautions/Actions. Appendix B: Anthrax Threat Advisory. Appendix C: Indicators of Possible Agent Usage. Appendix D: Complete Agent Description. Appendix E: Internet Resources for Terrorism/Disaster Planning. Appendix F: Orange County Fire Rescue Emergency Communications Center Standard Operating Procedure. Appendix G: Overview of Community Actions. Appendix H: The Critical Infrastructure Protection Process Job Aid, Edition 1: May 2002. Glossary. Index

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