Preventive Action Handbook by Denise Robitaille, NOOK Book (eBook) | Barnes & Noble
The Preventive Action Handbook

The Preventive Action Handbook

by Denise Robitaille
     
 

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How do we harness the elusive concept of preventive action? People often think of preventive action as the extra thing you do after you've finished corrective action--like an extra coat of sealant. Actually, preventive actions are the initiatives you establish to minimize the number of corrective actions you conduct.

The Preventive Action Handbook is a great

Overview

How do we harness the elusive concept of preventive action? People often think of preventive action as the extra thing you do after you've finished corrective action--like an extra coat of sealant. Actually, preventive actions are the initiatives you establish to minimize the number of corrective actions you conduct.

The Preventive Action Handbook is a great guide for defining the process, writing the procedure, establishing criteria, developing plans, and reporting back to management. It will help you benefit from a fundamental management tool that has a direct relationship to your organization's bottom line.

The Preventive Action Handbook will help you make your preventive action process more organized, more efficient, and more productive. The book's basic precepts hold true for any size organization. It can be used by quality managers, ISO 9000 management representatives, production supervisors, production group leaders, customer service managers, quality technicians, or anyone else involved in corrective action.

The book includes sample forms that guide you through the corrective action process in a logical and straightforward manner. The forms may be photocopied. They include:

* Preventive Action Organizer Worksheet
* Matrix of Preventive Actions
* Preventive Action Initiative
* Preventive Action Plan

Product Details

ISBN-13:
2940013297050
Publisher:
Paton Professional
Publication date:
10/14/2011
Sold by:
Barnes & Noble
Format:
NOOK Book
File size:
1 MB

Meet the Author

Denise Robitaille is the author of numerous books on various quality topics. She is an internationally recognized speaker who brings years of experience in business and industry to her work in the quality profession. Denise is vice chair of the U.S. TAG to ISO/TC 176, the committee responsible for updating the ISO 9000 family of standards. She is also a RABQSA certified lead assessor, an ASQ Certified Quality Auditor, and a senior member of ASQ.

As the principal of Robitaille Associates she has helped numerous companies in diverse fields to achieve ISO 9001 registration and to improve their quality management systems. She has conducted training courses for thousands of individuals on such topics as corrective action, management review, auditing, document control and implementing ISO 9001.

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