The Price of Government: Getting the Results We Need in an Age of Permanent Fiscal Crisis [NOOK Book]

Overview

Government is broke. The 2004 federal deficit is the highest in U.S. history. The states have suffered three years of record shortfalls. Cities, counties, and school districts are laying off policemen and teachers, closing schools, and cutting services. But the fiscal pain won’t go away, and the bankrupt ideologies of left and right offer little guidance.The Price of Government presents a radically different approach to budgeting—one that focuses on buying results for citizens rather than cutting or adding to ...
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The Price of Government: Getting the Results We Need in an Age of Permanent Fiscal Crisis

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Overview

Government is broke. The 2004 federal deficit is the highest in U.S. history. The states have suffered three years of record shortfalls. Cities, counties, and school districts are laying off policemen and teachers, closing schools, and cutting services. But the fiscal pain won’t go away, and the bankrupt ideologies of left and right offer little guidance.The Price of Government presents a radically different approach to budgeting—one that focuses on buying results for citizens rather than cutting or adding to last year’s spending programs. It advocates consolidation, competition, customer choice, and a relentless focus on results to save millions while improving public services.
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Product Details

  • ISBN-13: 9780786736973
  • Publisher: Basic Books
  • Publication date: 4/29/2009
  • Sold by: Barnes & Noble
  • Format: eBook
  • Pages: 384
  • Sales rank: 880,231
  • File size: 2 MB

Meet the Author

David Osborne, author of Laboratories of Democracy, is a frequent contributor to the Washington Post, Governing, and other publications. He is also a consultant to state and local governments.Ted Gaebler, former city manager of Visalia, California, and Vandalia, Ohio, is president of the Gaebler Group, a division of MRC, a public-sector management-consulting firm, in San Rafael, California. Peter Hutchinson is founder and President of The Public Strategies Group. He previously served as Commissioner of Finance in Minnesota, where he introduced several innovations in state budgeting and fiscal management. He lives in St. Paul, Minnesota.
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Table of Contents

Acknowledgments
Preface
Introduction 1
Pt. 1 Smarter budgeting : the five decisions that matter most
1 Getting a grip on the problem 23
2 Setting the price of government 41
3 Setting the priorities of government : buying results that citizens value (at the price they are willing to pay) 62
Pt. 2 Smarter sizing : it does matter
4 Strategic reviews : divesting to invest 97
5 Consolidation : smart mergers 112
6 Rightsizing : the right work, the right way, with the right staff 132
Pt. 3 Smarter spending : buying value, squeezing costs
7 Buying services competitively 149
8 Rewarding performance, not good intentions 163
9 Smarter customer service : putting customers in the driver's seat 191
10 Don't buy mistrust - eliminate it 210
Pt. 4 Smarter management : reforming how government works on the inside to improve its performance on the outside
11 Using flexibility to get accountability 227
12 Make administrative systems allies, not enemies 245
13 Smarter work process : tools form industry 272
Pt. 5 Smarter leadership : managing change from the radical center
14 Leadership for a change 307
15 Politics : truth, lies, and the campaign for public support 326
Notes 337
Index 361
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