Price, Quality and Trust: Inter-firm Relations in Britain and Japan

Price, Quality and Trust: Inter-firm Relations in Britain and Japan

by Mari Sako
     
 

ISBN-10: 0521413869

ISBN-13: 9780521413862

Pub. Date: 06/28/2003

Publisher: Cambridge University Press

Long-term, close trading relations based on trust have come to be regarded as a key to the management of buyer-supplier relations in industry, while the arm's length and adversarial commercial bargain has fallen out of favor. This book examines these contrasting approaches, and the link between them and corporate performance, through a study of the electronics

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Overview

Long-term, close trading relations based on trust have come to be regarded as a key to the management of buyer-supplier relations in industry, while the arm's length and adversarial commercial bargain has fallen out of favor. This book examines these contrasting approaches, and the link between them and corporate performance, through a study of the electronics industry in Britain and Japan, and offers a unique integration of multi-disciplinary theorizing and original comparative empirical work. It will be of use to those interested in the nature of the firm, and students of comparative economic performance in Japan and Britain.

Product Details

ISBN-13:
9780521413862
Publisher:
Cambridge University Press
Publication date:
06/28/2003
Series:
Cambridge Studies in Management Series, #18
Pages:
288
Product dimensions:
5.98(w) x 8.98(h) x 0.83(d)

Table of Contents

List of figures; List of tables; Acknowledgements; Introduction; Part I. Theory and Concepts: 1. A spectrum of transactional patterns: from ACR to OCR; 2. Trust and organisational efficiency; Part II. Case Studies and Survey: 3. Setting the scene; 4. JJ Electric, GB Electronics and TCP (UK); 5. The analysis of supplier companies; Part III. Explanations of Variations: 6. Economic and technological factors; 7. The legal framework; 8. Banks and financial links; 9. Employment system links; 10. Entrepreneurship, and the dynamics of small firm creation; Part IV. Outcomes and Implications: 11. How ACR-P OCR patterns relate to competitiveness; 12. Conclusions; Appendix; Notes; Bibliography.

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