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This new edition is thoroughly up-to-date with a new focus on how ...
This new edition is thoroughly up-to-date with a new focus on how information technology and diversity are continuing to reshape business organizations and the management practices within them. It includes in-depth discussions on vital topics such as: early management thought, workplace incivility, social justice, conformity in groups, virtual teams, team conflict, leader-member relations, organizational change, emotional intelligence, knowledge management and related concerns about knowledge hoarding (vs. knowledge sharing), social identity theory, executive coaching. Throughout the text, readers are asked to apply OB concepts to managerial and organizational situations. A strong focus on research includes appendices on research methods, how to interpret common statistics, and how to read a research-oriented journal article.
|Ch. 1||Management and organizational behavior||1|
|Ch. 2||Perception, attitudes, and individual differences||36|
|Ch. 5||Group dynamics||137|
|Ch. 6||Work teams and intergroup relations : managing collaboration and conflict||167|
|Ch. 7||Leadership, power, and the manager||194|
|Ch. 8||Macro-organizational behavior : the organization's environment||236|
|Ch. 9||Organization structure and design||266|
|Ch. 10||Organizational culture and effectiveness||304|
|Ch. 11||Organization development and change||333|
|App. A||The research process in organizational behavior||369|
|App. B: Statistical analysis||397|
|App. C||How to read a research-oriented journal article||411|