Procedures for the Office Professional

Overview

Today's office professional enters a workplace that is changing daily. Procedures for the Office Professional will equip users to better handle these changes by providing instruction and activities directed toward technology, communication, human relations, time and organization mangement, decision making, creative thinking, and lifelone learning.
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Overview

Today's office professional enters a workplace that is changing daily. Procedures for the Office Professional will equip users to better handle these changes by providing instruction and activities directed toward technology, communication, human relations, time and organization mangement, decision making, creative thinking, and lifelone learning.
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Product Details

  • ISBN-13: 9780538722117
  • Publisher: Thomson South-Western
  • Publication date: 8/1/1999
  • Edition number: 4
  • Pages: 613

Table of Contents

Part I: The Twenty-First Century Office
1 A Changing Workplace
2 The Office Team and Environment
3 Productivity in the Office
4 Ethical Behavior
Part II: Office Technology
5 Computer Information Processing
6 Computer Software
7 Reprographic Resources
8 The Virtual Office
Part III: Office Communication
9 The Communication Process
10 Written Communications
11 Communicating: The Presentation
12 Telecommunication Skills
13 Office Mail
Part IV: Records Management
14 Records Management Rules and Procedures
15 Document Management Technology
Part V: Meetings, Travel, and Financial Documents
16 Meetings and Conferences
17 Travel Arrangements
18 Financial Documents
Part VI: The Office Professional's Career
19 Employment and Advancement
20 Leadership and Management
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