Process Consultation Revisited: Building the Helping Relationship (Pearson Organizational Development Series)

by Edgar Schein

Overview

Focusing on the interaction between consultant and client, this volume explains how to achieve the healthy relationship so essential to effective consultation. Whether the adviser is a therapist, social worker, manager or friend, the relationship can be difficult to understand and manage.

Product Details

ISBN-13:	9780201345964
Publisher:	Pearson Education
Publication date:	08/12/1998
Series:	Process Consultation Series
Edition description:	New Edition
Pages:	272
Product dimensions:	5.30(w) x 8.10(h) x 0.70(d)

Table of Contents

I. PROCESS CONSULTATION DEFINED.

1. What is Process Consultation?

2. The Psycho-Dynamics of the Helping Relationship.

3. Active Inquiry and Listening as Status Equilibrating Processes.

4. The Concept of “Client.”

II. DECIPHERING HIDDEN FORCES AND PROCESSES.

5. Intra-Psychic Processes: ORJI.

6. Face to Face Dynamics: Cultural Rules on Interaction and Communication.

III. INTERVENTION IN THE SERVICE OF LEARNING.

7. Communication and Deliberate Feedback.

8. Facilitative Process Interventions.

I. Task Processes in Groups

9. Facilitative Process Interventions.

II. INTERPERSONAL PROCESSES.

10. Facilitative Process Interventions.

III. DIALOGUE.

IV. PROCESS CONSULTATION IN ACTION.

11. Consultation in Action: Entry, Settings, Methods and the Psychological Contract.

12. Process Consultation and the Helping Relationship in Perspective.

Editorial Reviews

Rather than put out yet a third edition of his two volumes on Organizational Development, Schein (management, Massachusetts Institute of Technology) has developed a third volume to the series, focusing on the interaction between consultants--from therapists and social workers to parents and friends--and their clients. He draws much of the material from the two previous volumes, but entirely rearranges it and assumes readers to be less knowledgeable about the profession. Annotation c. by Book News, Inc., Portland, Or.

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