Process Consultation Revisited: Building the Helping Relationship / Edition 1

Paperback (Print)
Rent from
(Save 73%)
Est. Return Date: 07/24/2015
Buy New
Buy New from
Used and New from Other Sellers
Used and New from Other Sellers
from $42.34
Usually ships in 1-2 business days
(Save 54%)
Other sellers (Paperback)
  • All (19) from $42.34   
  • New (8) from $83.05   
  • Used (11) from $42.34   


The latest edition to the Ed Schein's well-loved set of process consultation books, this new volume builds on the content of the two that precede it and explores the critical area of the helping relationship. Process Consultation Revisited focuses on the interaction between consultant and client, explaining how to achieve the healthy helping relationship so essential to effective consultation. Whether the advisor is an OD consultant, therapist, social worker, manager, parent or friend, the dynamics between advisor and advisee can be difficult to understand and manage. Drawing on over 40 years of experience as a consultant, Schein creates a general theory and methodology of helping that will enable a diverse group of readers to navigate the helping process successfully.
Read More Show Less

Editorial Reviews

Rather than put out yet a third edition of his two volumes on Organizational Development, Schein (management, Massachusetts Institute of Technology) has developed a third volume to the series, focusing on the interaction between consultants--from therapists and social workers to parents and friends--and their clients. He draws much of the material from the two previous volumes, but entirely rearranges it and assumes readers to be less knowledgeable about the profession. Annotation c. by Book News, Inc., Portland, Or.
Read More Show Less

Product Details

  • ISBN-13: 9780201345964
  • Publisher: FT Press
  • Publication date: 8/12/1998
  • Series: Process Consultation Series
  • Edition description: New Edition
  • Edition number: 1
  • Pages: 256
  • Sales rank: 345,015
  • Product dimensions: 5.30 (w) x 8.10 (h) x 0.70 (d)

Table of Contents


1. What is Process Consultation?

2. The Psycho-Dynamics of the Helping Relationship.

3. Active Inquiry and Listening as Status Equilibrating Processes.

4. The Concept of “Client.”


5. Intra-Psychic Processes: ORJI.

6. Face to Face Dynamics: Cultural Rules on Interaction and Communication.


7. Communication and Deliberate Feedback.

8. Facilitative Process Interventions.

I. Task Processes in Groups

9. Facilitative Process Interventions.


10. Facilitative Process Interventions.



11. Consultation in Action: Entry, Settings, Methods and the Psychological Contract.

12. Process Consultation and the Helping Relationship in Perspective.

Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star


4 Star


3 Star


2 Star


1 Star


Your Rating:

Your Name: Create a Pen Name or

Barnes & Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation


  • - By submitting a review, you grant to Barnes & and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Terms of Use.
  • - Barnes & reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously
Sort by: Showing all of 2 Customer Reviews
  • Anonymous

    Posted November 6, 2008

    Better Than Expected

    I had to read this book for a course on collaborative learning. I was expecting a starchy, theoretical presentation, but instead I found a book based on good theory and supported by real world case studies. I would recommend this book to anyone who has to work as a consultant, either external or internal.

    Was this review helpful? Yes  No   Report this review
  • Anonymous

    Posted March 6, 2009

    No text was provided for this review.

Sort by: Showing all of 2 Customer Reviews

If you find inappropriate content, please report it to Barnes & Noble
Why is this product inappropriate?
Comments (optional)