Process Consultation Revisited: Building the Helping Relationship / Edition 1

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Overview

The latest edition to the Ed Schein's well-loved set of process consultation books, this new volume builds on the content of the two that precede it and explores the critical area of the helping relationship. Process Consultation Revisited focuses on the interaction between consultant and client, explaining how to achieve the healthy helping relationship so essential to effective consultation. Whether the advisor is an OD consultant, therapist, social worker, manager, parent or friend, the dynamics between advisor and advisee can be difficult to understand and manage. Drawing on over 40 years of experience as a consultant, Schein creates a general theory and methodology of helping that will enable a diverse group of readers to navigate the helping process successfully.
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Editorial Reviews

Booknews
Rather than put out yet a third edition of his two volumes on Organizational Development, Schein (management, Massachusetts Institute of Technology) has developed a third volume to the series, focusing on the interaction between consultants--from therapists and social workers to parents and friends--and their clients. He draws much of the material from the two previous volumes, but entirely rearranges it and assumes readers to be less knowledgeable about the profession. Annotation c. by Book News, Inc., Portland, Or.
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Product Details

  • ISBN-13: 9780201345964
  • Publisher: FT Press
  • Publication date: 8/12/1998
  • Series: Process Consultation Series
  • Edition description: New Edition
  • Edition number: 1
  • Pages: 256
  • Sales rank: 543,818
  • Product dimensions: 5.40 (w) x 8.16 (h) x 0.50 (d)

Table of Contents

I. PROCESS CONSULTATION DEFINED.

1. What is Process Consultation?

2. The Psycho-Dynamics of the Helping Relationship.

3. Active Inquiry and Listening as Status Equilibrating Processes.

4. The Concept of “Client.”

II. DECIPHERING HIDDEN FORCES AND PROCESSES.

5. Intra-Psychic Processes: ORJI.

6. Face to Face Dynamics: Cultural Rules on Interaction and Communication.

III. INTERVENTION IN THE SERVICE OF LEARNING.

7. Communication and Deliberate Feedback.

8. Facilitative Process Interventions.

I. Task Processes in Groups

9. Facilitative Process Interventions.

II. INTERPERSONAL PROCESSES.

10. Facilitative Process Interventions.

III. DIALOGUE.

IV. PROCESS CONSULTATION IN ACTION.

11. Consultation in Action: Entry, Settings, Methods and the Psychological Contract.

12. Process Consultation and the Helping Relationship in Perspective.

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Sort by: Showing all of 2 Customer Reviews
  • Anonymous

    Posted November 6, 2008

    Better Than Expected

    I had to read this book for a course on collaborative learning. I was expecting a starchy, theoretical presentation, but instead I found a book based on good theory and supported by real world case studies. I would recommend this book to anyone who has to work as a consultant, either external or internal.

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  • Anonymous

    Posted March 6, 2009

    No text was provided for this review.

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