BooknewsSections cover the nature and context of operations management; product design and process selection; design of facilities and jobs; managing the supply chain; and revising the system. Emphasizing services, globalization, and cross-functional integration, the text covers recent issues facing OM managers as well as the basic tools and techniques. The CD-ROM includes spreadsheet templates, PowerPoint slide presentations; practice exams for each chapter; web links; and industry applications. Annotation c. by Book News, Inc., Portland, Or.
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