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Productivity in Public and Non Profit Organizations: Strategies and Techniques

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Overview

This book provides an overview and assessment of state-of-the-art strategies for performance and productivity in public and non-profit organizations. It is research-based and draws on real cases. Topics include: rationales for productivity and performance improvement; evolution of productivity improvement; strategies for implementing improvement; analytical tools; strategic planning; organizational information technologies; TQM; benchmarking; partnering; re-engineering; project management strategies; and people-based productivity improvement strategies.

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Editorial Reviews

Booknews
Examines how managers in public and nonprofit organizations are revitalizing their organizations to increase productivity and responsiveness. Looks at problem diagnosis, measuring productivity, achieving success, broad-based strategic planning, partnering and alignment, the quality paradigm, improving efficiency, managing information technology systems, and productivity through people. Annotation c. by Book News, Inc., Portland, Or.
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Product Details

  • ISBN-13: 9780761910305
  • Publisher: SAGE Publications
  • Publication date: 3/19/1998
  • Pages: 312
  • Product dimensions: 9.10 (w) x 5.90 (h) x 1.00 (d)

Meet the Author

Evan M. Berman is Distinguished University Professor at National Chengchi University in Taipei (Taiwan). He is also the Editor-in-Chief of ASPA Book Series in Public Administration & Public Policy (Taylor & Francis), Senior Editor of Public Performance & Management Review and a Distinguished Fulbright Scholar. His areas of expertise are human resource management, public performance, and local government, and international interests have now taken him to Asia. He has over 100 publications and 10 books, including Public Administration in East Asia: Mainland China, Japan, South Korea, Taiwan (CRC Press, 2010), People Skills At Work (CRC Press, 2011, with Dira Berman), Encyclopedia of Public Administration and Public Policy, Third Edition (Taylor & Francis, 2007), and Essential Statistics for Public Managers and Policy Analysts, Second Edition (CQ Press, 2006). He is past Chair of the American Society for Public Administration’s Section of Personnel and Labor Relations, and also a former policy analyst with the National Science Foundation. He was previously the Huey McElveen Distinguished Professor at Louisiana State University, and has assisted local jurisdictions on matters of team building, strategic planning, and citizen participation.
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Table of Contents

PART ONE: INTRODUCTION
The Productivity Challenge
PART TWO: FOUNDATIONS
Problem Diagnosis
Measuring Productivity
Achieving Success
PART THREE: STRATEGIES
Strategic Planning
Partnering and Alignment
The Quality Paradigm
Improving Efficiency
Managing Information Technology Systems
Productivity through People
PART FOUR: CONCLUSIONS
The Future of Productivity Improvement
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